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wilddeath
Participant
May 19, 2021
Question

Error Code 213:5

  • May 19, 2021
  • 1 reply
  • 1179 views

I am trying to use Adobe Acrobat XI Pro Student and Teacher Edition and as of today following message keeps appearing:

 

Please Help. without this program half of my work files are inaccessable to me.

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 20, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described you are getting the configuration error while using the application

 

It seems like you have the permission issue with your SLStore directory.  I would recommend completing solution 2 of "Configuration error" CS5 -http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html#main_SLStore. 

 

You may also look at the correct answer marked in a similar discussion https://community.adobe.com/t5/adobe-acrobat-online/error-213-5/td-p/5873622

 

Regards

Amal

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wilddeathAuthor
Participant
May 20, 2021

That solution has already been tried. I looked up the error code and got that solution from a post in 2014. The error still persists and that solution does not work.

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