Participant

Question

How to have access to a Google Shared Drive On Adobe Acrobat?

Forum|Forum|5 years ago
September 17, 2020
5 replies
5953 views

Hello There,

I am looking for a way to access a shared drive on my Google Drive account in Adobe Acrobat.

In Adobe Acrobat Pro DC "Home" menu, I clicked on "Add an Account", I clicked on "Add" Google Drive account.

I then needed to sign in to my Google account and click "Allow", for Adobe Acrobat to connect with my Google Drive account.

It was added, but only my "Google Drive (My Drive)" and not the "Shared Drive".

Why? And if possible, how to add a shared drive?

D

David36386144a3a3

Participant

It is true, the built-in data-connector in Adobe Acrobat can only use your personal drive, not a shared drive. But there is one workaround.

Other replies suggest downloading the file, then reuploading once your done with it. However, I instead recommend installing the Google Drive application for your OS. This will treat your Google Drive(s) as a "local file", and you can then access it in Adobe Acrobat the same way you access other local files. (And of course, you can now also access the drive file in your OS's file explorer, and open it with adobe acrobat directly).

I hope this helps someone!

L

LBLIB247177257gvn

Participant

True.

Now having an Apple Pen and can't note with Google Drive directly, the "tolerable" (and detailed) workaround I'll use would be :

- Locate file on shared file via Google Drive app;

- Tap file, let it appear and use "open with" (4-arrows logo) from menu with three dot in upper right corner;

- Wait for "prepare to export" to finish, and select "Open in Acrobat"

- Do what you need to do in Acrobat

- Once finish with notes, click the three dots, use "Send a copy" (NOT "Save a copy")

- Click Google Disk

- At the bottom, change folder, because it's going to be on "My Disk". But there, you CAN access shared drive. And once you're in one shared drive, you can tap the magnifier upper right corner to search your folder instead of finding it one step at the time.

So this is some sort of a compromise between a fix that never happend in 4 years and working in local, I think. Better than nothing.

ls_rbls

Community Expert

++Adding to the topic,

As mentioned by @AkanchhaS8194121 , it is a design behavior between different cloud services.

For instance, if you were also trying to share a folder from the Adobe's Document Cloud and expect it to be visible in GoogleDrive, you will observe the same experience.

However, just like many other cloud space services, Acrobat's Online Services facilitate the users with an intuitive user interface to navigate directory tree structures that belong to other clouds.

Therefore, the most convenient way to actually share folders in Google Drive and make them accessible to Acrobat users is to manually add a folder in your Google Drive; and deposit in that folder the files that you want to share.

You may instruct your Acrobat users to look for shared files in that folder.

I

IDFW

Participant

The problem is not sharing. I can not access Google Drive Shared Drive. These are not folders that have to be shared. Half of the Google Drive Structure could be shared and is not, by default, exclusive to the user. The only other program or system I use with this limitation is the Apple or Mac OS.

Abambo

Community Expert

Access them via your OS file system, not as cloud data from inside Acrobat!

ABAMBO | Hard- and Software Engineer | Photographer

L

Leah24830279vehk

Participant

Hello,

Are there updates on this? I am working on a document with hundreds of pages and I need to add another 100 or so pages to a PDF file. Those files are in a shared google folder. How am I supposed to work on it without being able to access the shared drive? It is going to take me 20 additional hours if I have to download all these files first.
Please forgive my irritated tone, but I cannot believe how time-consuming this project will be if I cannot access my shared google drive files. Please advise. There must be a way.
Thank you.

C

CoralM

Participant

Any update yet? I have the same issue.

AkanchhaS8194121

Legend

Hey!

Your observation about the Goggle Drive access is correct here. When you add an another account in Acrobat, like here it is Goggle Drive. Then it would allow you to access only "My Drive".

The content saved in My Drive would only be accessible from within Acrobat. Rest, Shared Drive, Recent, Starred etc. wont be accessible. .

This is a design behavior.

Thanks,

Akanchha

J

John24265868ql7d

Participant

Hey!
How are we as a company supposed to work with our files then? of cours - alle the company files are in shared drives. If it is designed to behave this way, I am sure there must be a solution for this. can you direct me to some resources on how to work with files, if google shared drive is the primary cloud resource?

T

Test Screen Name

Legend

Download the files and open them.

A

Anonymous

Moving to the Acrobat forum from Using the Community

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