How to stop Adobe from automatically opening PDFs downloaded from Google Chrome??

Forum|Forum|1 year ago
June 21, 2024
3 replies
10670 views

The newest update is trash.

Every time I download a PDF from Google Chrome, Adobe automatically opens the file the second it is finished downloading.

In the updatede Adobe preferences, the item to uncheck "Open PDFs automatically in Reader when they are downloaded in Chrome browser" no longer exists anywhere.

I've confirmed it is not an issue with Chrome settings. It is definitely an issue with the new Adobe...

Is there another way to stop Adobe from automatically opening??

Correct answer Sandy, United Kingdom

I am having this very same issue. Your instructions above in number 2, do not lead me to anything. I can get to the Privacy and Settings, but there is no "additional permissions." I can search for additional permissions in settings, and it does show up with something. But there is nothing to do with PDF documents anyhwere in my Google Chrome settings. Everyting is also up to date.

I switched from Chrome to Firefox and that solved the problem. Can't remember if I then had a tweak a couple of settings in Firefox (it was a few days ago), but in any event didnt take long and problem has not recurred. Shame as porting my passwords etc over is naturally a bind but still worth it.

Meenakshi Negi

Community Manager

Hi Daisie23725027gimm,

Thank you for your patience.

The issue has been resolved in the July update released today. Please try updating the application to the latest version. In Acrobat, go to Menu > Help > Check for updates.

For more information on the update, refer to the following page: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjuly2024.html#dccontinuousjulytwentytwentyfour.

Let us know how it goes.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

L

Leah36262118fe6t

Participant

I have tried every single answer I can find on here and other sources and I still cannot stop files from automatically opening. I had it fixed but we recently upgraded to Windows 11 at work so I do not know if that has something to do with the issue or not but I am going crazy with every single PDF opening no matter if I download it or print to PDF. Please can someone provide an answer that works?

S

Sandy, United Kingdom

Participant

I have this problem too, running Windows and Adobe Acrobat. When I click on a link to a pdf in Chrome or Edge, Adobe Acrobat opens it automatically. I can't find any option in preferences in Adobe Acrobat to stop this. Toggling the pdf options in Chrome does not appear to work and anyway the same problem occurs in Edge. I don't want to change my default pdf viewer unless absolutely necessary. My version of Acrobat is up to date I have checked it today. Can anyone help? To be clear: what I want is to cease Adobe Acrobat automatically opening pdf files I've downloaded. Instead I'd like to be able to find them in my downloads folder (that way I can quickly download a number of separate pdf files then combine them using Adobe Acrobat before opening the combined file). Please help!

K

Kushagr34821132dlrv

Adobe Employee

@Daisie23725027gimm Can you confirm if you are on Adobe Acrobat or Adobe Acrobat Reader? Also if possible please share the email you are using to sign in if you are on Adobe Acrobat.