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Inspiring
May 14, 2024
Answered

Tabing through Forms

  • May 14, 2024
  • 21 replies
  • 12134 views

My Acrobat Pro just update this morning to Continuous Release Version 2024.002.20759.

 

When filling out a PDF form, I can no longer navigate by using the Tab key.  Every time I press Tab, it opens a comment box for me to make a comment, rather than moving to the next field as intended.  I looked all thru the settings and cannot figure out how to disable this.  This has never happened until now and is incredibly frustrating!

Correct answer Kizashi72

Hey everyone, I just found the solution posted by @Riya Saxena in the following thread, and it worked for me.  (see steps below)

https://community.adobe.com/t5/acrobat-discussions/when-i-tab-adobe-tried-to-add-a-comment/td-p/14626054#M464798

 

Steps

  1. Close Acrobat if its already open
  2. Open registry editor
  3. Traverse to the path : Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC
  4. Create new key with name FeatureLockDown
  5. Inside this key create a new DWORD(32 bit) with name bReplaceOnKeyDown and set its Value to 0
  6. Close Registry editor and relaunch Acrobat

 

21 replies

Amal.
Community Manager
Community Manager
May 14, 2024

Hi @Kizashi72 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the OS you are using?


Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

 

Let us know how it goes.

 

~Amal

Kizashi72Author
Inspiring
May 15, 2024

Hi Amal,

 

Thanks for your response.  I fill out several forms at work daily, and most of them are on network server.  However, I've also confirmed this also happens on files on my local hard drive.

 

I am using the Windows 11 Pro, version 23H2.

 

I tried everything you suggested, but the problem is still persisting.