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MorganWW
Participant
October 19, 2017
Answered

Windows desktop files not displaying

  • October 19, 2017
  • 1 reply
  • 368 views

Windows desktop files and folders do not display properly in Acrobat. Sometimes some of them show up, but most of the time most do not. Anyone else experience this issue and if so know of a solution?

This topic has been closed for replies.
Correct answer Tariq Ahmad

Hi MorganWW,

Sorry for the delay in response.

I hope you already have found an answer to your question. If you open Acrobat and try to open a file in Acrobat, on the lower right corner there is a drop drown allows you to filter between PDF files or all files. Please try toggling between the options and let us know if that helps.

Also, launch Acrobat>Edit>Preferences check the highlighted preferences are un-checked from preferences.

-Tariq Dar

1 reply

T
Community Manager
Tariq AhmadCommunity ManagerCorrect answer
Community Manager
December 13, 2017

Hi MorganWW,

Sorry for the delay in response.

I hope you already have found an answer to your question. If you open Acrobat and try to open a file in Acrobat, on the lower right corner there is a drop drown allows you to filter between PDF files or all files. Please try toggling between the options and let us know if that helps.

Also, launch Acrobat>Edit>Preferences check the highlighted preferences are un-checked from preferences.

-Tariq Dar

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