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Rhobes
Participating Frequently
Apr 13, 2025 9:16 PM UTC
Answered

A question about a "private msg" I received on my post about Ps CS5 Extended

Hello,
 
I was sent a private msg from "Ash Jensen" to contact Adobe_Tech@outlook.com  for answers to my questions via email, I assume because I didn't receive any replies to my post. Just proceeding this msg was a "Stay Alert" message from Community.adobe.com, warning to be cautious about these private messages.
Is this legitimate? 
 
Thanks, Rhobes-
jane-e
jane-eCorrect answer
Community Expert
Apr 14, 2025 12:19 AM UTC
quote

Is this legitimate? 

By @Rhobes

 

Click the three dots in the PM window, then click "Report as Inappropriate"

Jane

7 replies

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
Apr 14, 2025 12:19 AM UTC
quote

Is this legitimate? 

By @Rhobes

 

Click the three dots in the PM window, then click "Report as Inappropriate"

Jane

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Rhobes
RhobesAuthor
Participating Frequently
Apr 14, 2025 2:43 PM UTC

Thanks for replies, I copied & sent by email to phishing(as noted above). I have the 3 dots without the trash can; no report selections except these: Manage friends & ignored, Mark all as read or New, Delete all, turn on batch processing.

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Rhobes
RhobesAuthor
Participating Frequently
Apr 14, 2025 2:50 PM UTC

well adobe just replied they can't do anything with the copy I sent them via email. they want original Private msg forwarded by email, that I can't do cause it's a PM. But I spent enough time on it already. when I originally posted the question above they told me they removed the link & I should review and repost. Nothing to review, I reposted. So, they already got their "link" by themselves-

 

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kglad
Community Expert
Community Expert
Apr 13, 2025 11:20 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from photoshop">
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Per Berntsen
Community Expert
Community Expert
Apr 13, 2025 10:16 PM UTC

"Adobe_Tech@outlook.com" is an email address known to be used by scammers. Do not respond.

A genuine email from Adobe would be from @adobe.com.

You can report the user by sending an email to phishing@adobe.com

And CS5 is totally unsupported, so it's highly unlikely that Adobe would contact you about it.

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Rob_Cullen
Community Expert
Community Expert
Apr 13, 2025 10:07 PM UTC

No, it is not legitimate!  Adobe email would never use an "outlook.com" address.

Likely to be Scam bait.

Staying Safe in the Adobe Community - Adobe Community - 12919684

 

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .