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Inspiring
January 26, 2009
Question

Back Button Operation

  • January 26, 2009
  • 46 replies
  • 6846 views
Since the login changes have started, the operation of the back button has changed for some reason. IE seems to go back to the same place, but SeaMonkey fails to do that. I have tried different browsers and web sites. IE does return to the same place, but both SeaMonkey and FireFox go back to the top of the page. This does not happen on other sites, only the forum, leading to the conclusion that there is a change in the forum software (though I can not find anything in the source listings).

In a related manner, a refresh also moves back to the top of the page. This is not typical in browsers and has apparently been added to the forums. Please leave out these moves to the top of the page and leave the page where it was. Let the browser work normally. When one returns to the top of the page with either a back button or a refresh, I then have to just scan down to where I was before again. It gets to be a real pain and I have found it very annoying in the Acrobat for Windows forum.

Since this is a recent occurrence, I assume it is an issue with the changes to the forum structure. It would be nice to have a consistent manner of operating that is consistent with normal use and not something changed by a new forum setup. Designing software oriented only to IE is not acceptable.

I noticed that there are several options now available in the preferences for display, like turning off a lot of the junk. When I go to one of the ColdFusion type links, those preferences are ignored. I still do not understand why there is an instance in a change when the folks that use the Adobe forums are generally happy with them. At least one person indicated that folks on the MM based forums go to a news format because they dislike the MM format. If it is true that many that use the MM format do not like it, then why the change in that direction? If that is not correct, it would be nice to know what is so great about all the wasted space.

I posted here as what appears to be the best place to post about changes to the forums. I am interested to see the reactions from others as they go back to work this week and start seeing the changes, though small at present. So far I have not seen anything that I consider an improvement and the back button issue is annoying to say the least (no, I will not change to IE to avoid it).

Bill
    This topic has been closed for replies.

    46 replies

    Ramón G Castañeda
    Inspiring
    January 28, 2009
    >but the original OP might not consider it so.

    That still doesn't make it significant. One complaint in who knows how many thousands of posts is statistically insignificant.
    PJonesCET
    Participating Frequently
    January 28, 2009
    Might be insignificant to you but the original OP might not consider it so.
    Ramón G Castañeda
    Inspiring
    January 28, 2009
    Such loooooooooooooong posts for such an insignificant "issue". :/
    Known Participant
    January 27, 2009
    @Dave:

    I knew I phrased what I really meant when I wrote: "...supposed to reload a page as though you are just visiting it for the first time"

    My brain was lazy, and I didn't think through how to explain it right.
    PJonesCET
    Participating Frequently
    January 27, 2009
    on Mac It Command (Cloverleaf) - R = Reload on PC I suppose its called Refresh.

    Empty Cache first then do the reload/refresh
    January 27, 2009
    >A FULL refresh (Command + Shift + R on Firefox/Mac) is supposed to reload a page as though you are just visiting it for the first time,

    no it's not. (always). :)
    Bill12Author
    Inspiring
    January 27, 2009
    Since I have the problem on 3 different machines, one being VISTA, I had pretty much tracked it down to the forums. I do not get this behavior with other sites, only the forums (at least that I have found to date). I just went to Google and searched on "test," selecting a random page to view near the bottom. I used the back button and returned to the same place. I also used ctrl-R, remaining in the same place. When I used ctrl-shft-R, it returned to the top of the page. This happens on all the machines which is why I brought up the point. I will just wait around and see if someone else runs into the issue. If not, I will start looking at what I could have done wrong on 3 different machines that causes the problem.

    The fact that it does not have the problem on other sites or with IE, is why I suspect the forums, though I agree that I did not think that anything had been done to the forums other than the registration. My may point was to raise a concern after I had traced it as well as I could to the forums by eliminating other issues with multiple machines and browsers. As I said, I will just wait and see at this point. Thanks for the input.
    PJonesCET
    Participating Frequently
    January 27, 2009
    If you want to find out if something is corrupt in SeaMonkey or FF go to preference (mac) or whatever they are called on PC go to advanced section > then cache and empty cache files.

    if you want to do a deep cleaning close either. locate the profile for the application suspected. find the cache folder move to trash or recycle bin. Empty. now open the application and try.

    there are no problem with the webxx forums on mac platform. however my experience though is that the cold fusion stuff takes forever and a day to load, on FireFox, SeaMonkey, opera, OmniWeb, iCab, Safari. Once it initially loads though does load forum items decently, though nothing to write home about.
    john_cornicello__retired_
    Inspiring
    January 26, 2009
    The only change I'm aware of here is that the forums are storing information about your AdobeID in your profile so that at some point forum logins can be consolidated under one login and not the two logins the forums have now. I can't see how that would affect navigation, but I will bring it up to the folks who wrote the code for updating accounts.

    I'm also not sure I totally understand the situation. If I am reading through messages here and I am at the bottom of a page with a lot of messages and I go to another page, when I hit the Back button I go back to the previous page and am at the bottom, where I was when I navigated away. If I'm in the middle of the page and navigate away, I hit the back button and I'm at the same point in the middle of the page.

    I'm seeing the same behavior in FireFox and IE under Windows XP. Here is one of the places I tested...

    Go to the discussion at http://www.adobeforums.com/webx/.59b7aa64/

    Scroll down to the last message and click on the link there to another discussion. Hit the back button, and I'm in the same place as when I left the page. I also tried scrolling down to the very bottom of the page, click on Message Center, then hit the back button. And I'm back at the bottom of the page.

    Years ago I remember the situation you are describing in Netscape. Every time I used the back button it would reload the prior page instead of just moving to it. And it was very frustrating. I was able to duplicate this back then in IE. I think that was by changing the option for "Check for newer versions of stored pages:" in Preferences. But I don't remember for sure. It was about 4 years ago, before FireFox.

    So, I'm wondering if there is some cache or other preference setting in Firefox that might have got messed up.

    John
    Known Participant
    January 26, 2009
    I suspect instead that there's possibly a (some) corrupted pref(s) in Firefox and/or SeaMonkey.

    At least, that's where I'd start my troubleshooting, at least to eliminate that as a possibility.

    Save out your bookmarks and then completely douche both apps from your system, including all profile info and whatever else is attached to them. Grab fresh copies and reinstall.