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Neurythmic
Known Participant
December 19, 2021
Question

Can't reply to Bug Reports in Photoshop [No Reply Button]

  • December 19, 2021
  • 4 replies
  • 965 views

It is broken now in Home > Photoshop ecosystem > Bugs

But I can reply here!

 

 

 

This topic has been closed for replies.

4 replies

Participant
December 26, 2021

It is not faulty. You are unable to respond to Bug Reports.

You may only respond to More Details Discussions.

That's how it's supposed to be.

jane-e
Community Expert
Community Expert
December 21, 2021

@Neurythmic 

 


@Neurythmic wrote:

It is broken now in Home > Photoshop ecosystem > Bugs

But I can reply here!


 

Yes, Replies can be made to Bugs in the Photoshop forum. See here:

 

 

Jane

 

Nancy OShea
Community Expert
Community Expert
December 19, 2021

It's NOT broken.  You cannot reply to Bug Reports. 

You may only reply to Discussions.

It's that way by design.

 

Nancy O'Shea— Product User & Community Expert
Neurythmic
Known Participant
December 19, 2021
Nancy OShea
Community Expert
Community Expert
December 19, 2021
quote

This has 122 replies:

 

 

By @Neurythmic

==========

Only because those other discussions were merged and consolidated to the new Bug reporting space, no doubt moved there by Jeff Tranberry himself.

 

Like I said, once a post is moved from Discussions to Bug Reports, you cannot reply to it.

 

Nancy O'Shea— Product User & Community Expert
Neurythmic
Known Participant
December 19, 2021

[Moderator branched & merged from 2012 topic.]

 

An Adobe employee responded to my bug report and his replies are marked as "Idea" with a green light bulb.

Just tested - I can't use the Reply button in any of the threads that have at least one message marked this way.

jane-e
Community Expert
Community Expert
December 21, 2021

 


@Neurythmic wrote:

I can't use the Reply button in any of the threads that have at least one message marked this way.


 

Are you clicking the link to enter the thread?

 

 

I went to your page and then clicked the link you circled to enter the thread. I can reply without issue.

 

 

I'm not sure why you can't. What (exactly) is happening for you instead?

 

Jane

 

Neurythmic
Known Participant
December 21, 2021

Thank you, Jane

 

Seems to be an intermittent glitch. The reply box simply doesn't appear. I used DM instead.

 

Have a great day!

 

Bogdan