P: Spring-loaded tool feature is misbehaving

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Explorer ,
Sep 16, 2021 Sep 16, 2021

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Hey some of us had sound out this issue almost 2 years ago with the "feature" on the original feedback forum that had now been closed. Almost a year had past since one of your colleague claimed to have put in a "feature request ticket", and there are still no fix nor update on the progress. 

 

Again I want to emphasis that this is no longer a feature request (that your colleague had suggested) but a bug as it's not performing in the way it's supposed be.

 

For a quick reminder to the problem. It's way too sensitive, I estimate a rough 20-30% of the time I switch to another a tool, the feature will activate, and without me hitting the shortcut key, the tool will switch back to the previously used tool. 

 

In the time since I noticed this issue, I had change and tested with 3 different keyboards, changed my PC, upgraded the hardwares, and move from Windows 7 to 10. Gone through all the photoshop updates, and yet nothing had change, the issue stayed. 

 

And meanwhile photoshop had introduced plenty of features in between but there was not a single update concerning this issue. So for god sake, can you guys do something about it? 

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correct answers 3 Correct answers

Adobe Employee , Jun 20, 2022 Jun 20, 2022
Please try the following new control to customize the spring-loading sensitivity time as per your use-case: Photoshop Preferences > Tools > Spring-loaded Tool shortcuts Check if the checkbox is unchecked The time value above reflects the time for which a key needs to be pressed to enable the spring-loaded feature Keep the time value above to a large value (e.g. 2000 which means that a key needs to be pressed for 2 seconds for spring-loading to activate for it) Unchecking this checkbox will c...

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Adobe Employee , Jan 25, 2022 Jan 25, 2022

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Adobe Employee , Dec 13, 2021 Dec 13, 2021
Hi all,   We're happy to announce the release of Photoshop 23.1. This update includes the fix for this issue. To see the list of all fixed issues, click here.  To update Photoshop to 23.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating     Let us know if the update resolves the problem for those affected and share your feedback with us.   Thanks, Mohit
Status Fixed

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New Here ,
Nov 24, 2017 Nov 24, 2017

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Even after the last update, Photoshop is still having this problem with shortcuts.

In short, whenever I change tool through the keyboard, after changing the brush size, the tool reverts to the previously used one. For example, if I use the eraser and then select the brush, I can zoom in or increase the brush size or do anything else, that the tool "automatically" reverts back to the eraser.

But the problems is, the pattern doesn't always work. Sometimes it happens, sometimes it doesn't, and I can't understand why.

Also, when I'm using the text tool and writing, I can hit the space bar a couple of times and suddenly the keyboard loses focus, as if I'd clicked out of the text.

I tried to reset the preferences but nothing, it didn't work. Am I doing something wrong? Is it something I missed in the preferences?

I updated Photoshop from 2015.5 to 2018 (on Windows 7 Ultimate) and this never happened with the previous version.

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Explorer ,
Nov 24, 2017 Nov 24, 2017

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I've been experiencing the same thing on a daily basis since 2018 update.

I have tried resetting prefs, rebooting PS (which is the only thing that helps), but what a pain!  For example:  was using clone tool, hit B to go to brush tool, chose a brush, then it reverted right back to the clone tool.   Could not find any way around this except to re-launch PS.

Using Win10 64bit.  No previous problems with PS prior to 2018 update. 

And while I'm at it, I hate, hate the "hidden tool" thing at the bottom of the tool bar.  Please put the tools back where they were.  It is not efficient or helpful where they are.  I MUCH preferred that the tools were under the "drop down" menu that was previously available at each tool.

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Guide ,
Nov 24, 2017 Nov 24, 2017

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Happens here in Win 7 too...

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Adobe Community Professional ,
Nov 24, 2017 Nov 24, 2017

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linda-hall  wrote

I've been experiencing the same thing on a daily basis since 2018 update.

Linda, can you tell use what operating system you are using.  The other two people with this issue are both using Windows 7.

linda-hall  wrote

And while I'm at it, I hate, hate the "hidden tool" thing at the bottom of the tool bar.  Please put the tools back where they were.  It is not efficient or helpful where they are.  I MUCH preferred that the tools were under the "drop down" menu that was previously available at each tool.

Easily fixed.  Click on the three dots and then on Edit toolbar, and then Restore defaults.

Do you know you can save Custom toolbars with custom workspaces?  It is one of my favourite features in recent updates.

Julianne Kost discusses it in the second half of this video.  Check it out.  It's a great feature when using it the way that _you_ want it.

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Adobe Community Professional ,
Nov 24, 2017 Nov 24, 2017

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I had this problem. I had to delete the aamupdater folder and the OOBE folder in your users folder. Then reinstall/repair the Adobe Application Manager.

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Explorer ,
Nov 24, 2017 Nov 24, 2017

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Using Windows 10 64bit.  New install of both Windows and Photoshop CC2018.

And THANK YOU for the info on the tools.  My computer crashed and was rebuilt, have only had PS on it for a week or so, so my fault for not investigating further on the tools!  Thanks for "fixing" one of my main issues!!

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Community Beginner ,
Nov 30, 2017 Nov 30, 2017

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Same, can't switch brushes without switching tools. Very Frustrating. No way to select a new brush.
Additionally Photoshop seems to change  the settings on the brush, cant say how exactly only that it seems to change texture and functionality at random.

Unfortunately using a MAC with 10.13 (high sierra)

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New Here ,
Dec 06, 2017 Dec 06, 2017

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Same problem here.

Changing brush opacity with the numeric keypad, or changing tools switches randomly between tools.

I am on my brushes, press 0 to set it to 100 opacity as usual (or any other number), and it goes to the mixer brush tool. Switching to smudge with S (in my setup at least), and it goes back to the eraser (set on E). And so on.
Every time I have to go back to brushes, (B), press 0 again (for example), usually it work. So ti goes 0, B, 0, instead of just the press of a button, and sometimes I have to repeat this several times. to get the shortcut to work.


As of now, I couldn't find a pattern. Install is clean, on windows 10.

Thanks, any help is welcome.

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New Here ,
Dec 16, 2017 Dec 16, 2017

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Hi, I have also the same problem. Every time i change brush size it automaticlly changes the tool.

Working on Mac Book Pro, late 2016. Everything is updated.

Does anyone have a solution to the problem?

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New Here ,
Dec 16, 2017 Dec 16, 2017

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Same problem here.

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New Here ,
Dec 17, 2017 Dec 17, 2017

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Hi Chuck,

I've tried to remove the aamupdater folder, and then repair the creative cloud installation but still have the same problem. What is the love folder that you are talking about ?

Thanks !

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Adobe Community Professional ,
Dec 17, 2017 Dec 17, 2017

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Did you also remove the OOBE folder?

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Explorer ,
Dec 28, 2017 Dec 28, 2017

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I don't know why this topic is marked as "Assumed Answered" because I don't see an answer. This problem has made PS an exercise in frustration! I would really like my shortcuts functional, please!

Win10 64x latest updates of Windows & PhotoShop.

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New Here ,
Dec 29, 2017 Dec 29, 2017

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This is not solved at all.

Reinstalled windows completly and rolled back to photoshop CC 2017 because I was then having new wonderful and amazing issues with the 2018.

Everything runs ultra smoothly with the 2017 now but Adobe needs to get it together and not screw everything up with each update...

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New Here ,
Dec 31, 2017 Dec 31, 2017

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Similar issue. When I click on eraser tool and start changing the brush, it flops to the Dodge tool. High Sierra

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Community Beginner ,
Jan 17, 2018 Jan 17, 2018

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Same here - very annoying!!!

Win10pro, version 1709

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New Here ,
Jan 19, 2018 Jan 19, 2018

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Same here. I've had this issue since CC 2018 update. I was hoping it would go away after a few updates since, alas it's still here.

Windows 10 Pro 64 bit.

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Adobe Community Professional ,
Jan 19, 2018 Jan 19, 2018

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Have all of you that are having issues with this tried what I suggested in post 4?

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Explorer ,
Jan 21, 2018 Jan 21, 2018

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If you are referring to  the OOBE folder etc fix it did NOT help at all. Neither did restoring the toolbar to its defaults. Nothing I have seen posted has helped so far.

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Explorer ,
Jan 25, 2018 Jan 25, 2018

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Things seem to have improved with the latest PS update.

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New Here ,
Jan 27, 2018 Jan 27, 2018

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True, I think the last update solved the problem.

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New Here ,
Mar 04, 2018 Mar 04, 2018

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March 4/18

When I choose a different brush, it switches to the smudge tool.  Select brush tool again, switch brushes, it jumps back to the smudge tool.  How to fix this??

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New Here ,
Mar 04, 2018 Mar 04, 2018

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I forgot: CC 2018 Win 10 64bit

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New Here ,
Mar 05, 2018 Mar 05, 2018

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I used to face the same with Photoshop cc 2018, but after restart of my computer it is now fixed, so thanks to adobe for this new version.

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New Here ,
May 03, 2018 May 03, 2018

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