Editing messages doesn't work

Forum|Forum|6 years ago
December 13, 2019
3 replies
870 views

Hello,

Each time I need to edit a message on this community, I can't. I always get the message :

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

Of course, this happens even if I don't change anything in the message. Any help? Thanks.

Bug

This topic has been closed for replies.

Nancy OShea

Community Expert

Try using a different browser. Limit the amount of time you spend in the Reply field. If another person replies to the same post at the same time you're writing a reply, you could get locked out. It sometimes happens to me. I just copy my text and refresh the page.

Nancy O'Shea— Product User & Community Expert

R

romusrxAuthor

Known Participant

Thanks @Nancy_OShea & @ls_rbls.

Let's try your ideas while writing this anwser.

Edit1: I've got the problem whil writing the answer. I can clicked on "Post" a second time, and my answer has been correctly published.

Edit2: Refreshed the page seems to help. Thanks.

ls_rbls

Community Expert

refresh the page and you will be good to go.

you can also try deleting cookies in your browser preferences but with a refrsh the page you should be able to repost

that normally happens when you've been browsing ither threads for too long amd then come back to your opened webpage, which seems to have a timeout or an expiration period if the page is abandoned for too long.

If this also happening even if you refresh the page?

R

romusrxAuthor

Known Participant

The problem just happened while posting this question for the very first time.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded