Inspiring

Question

Forum session login/timeouts

Forum|Forum|17 years ago
April 27, 2009
47 replies
42519 views

We've had some changes made for session timeouts. Are people still having to constantly log-in throughout the day? Today I've managed to stay logged in without any forum activity for up to 3 hours or slightly longer. Has it improved for others? The login session should now be about 4 hours. It was supposed to be two hours previously, but for some accounts it might have been shorter.

John

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Claudio González

Legend

New twist to an old problem: I have just been kicked out of the forums a few seconds after posting a message. And, fortunately for me, the message was posted.

Jacob Bugge

Community Expert

After closing FF last night, I logged in, read, and posted. 8 minutes after posting, I was logged out.

Ramón G Castañeda

Inspiring

I just had to log in again—the fourth (4th) time today. What changed today?

A

Anonymous

Ramón G Castañeda wrote:
I just had to log in again—the fourth (4th) time today. What changed today?

Maybe they are playing with their cookies!

Seriously though, this is now beyond an inconvenience and into the realms of farce.

J

JayJhabrix

Inspiring

John Cornicello wrote:
We've had some changes made for session timeouts. Are people still having to constantly log-in throughout the day? Today I've managed to stay logged in without any forum activity for up to 3 hours or slightly longer. Has it improved for others? The login session should now be about 4 hours. It was supposed to be two hours previously, but for some accounts it might have been shorter.
John

Why can't we just do away with this nonsense?

Please see my post here:

http://forums.adobe.com/thread/437350?tstart=0

This whole login business is a farce. As you say you have to any way log in to the store a fresh... so what gives?

Claudio González

Legend

By blaming this mess on John, you are being grossly unfair, and you are not helping anyone... Also, John doesn't need to be reminded of keeping an eye on what's posted in this forums.

Message was edited by: Claudio González

J

JayJhabrix

Inspiring

Claudio González wrote:
By blaming this mess on John, you are being grossly unfair, and you are not helping anyone... Also, John doesn't need to be reminded of keeping an eye on what's posted in this forums.
Message was edited by: Claudio González

Who's blaming this mess on John?

A

Anonymous

IT'S GETTING WORSE!

... and the forums are getting slower.

Grrrrrrrrrrrrrrr!

Claudio González

Legend

Today I have been logged out several times in both of my computers, and in periods of quite a lot less than 4 hours of inactivity. I would say this time it was less than half an hour.

A

Anonymous

I was logged out *while* I was surfing various areas of the forum. I went to reply, it allowed me to click the button, said "Welcome, greenjumpyone", but then said I was not allowed to post, that I needed to log in!! Then why did it give me the "reply" button!?!

Bottom line, it is still an issue, even for currently active sessions.

A

Anonymous

and a session timeout should be renewed every time a user performs an action. if the session is designed to last for 4 hours then ever time the user clicks the timeout period become 4 hours from the new user action... if it's not happening that way, you're doing something very wrong on the back end!

cookies are a different story. maybe adobe can look at renewing (or updating the timestamp on) the 24 hour cookie say every time the user reloads a forum index page. bob knows it can't actually make load times for those pages any worse, and it might actually solve most of the timeout issues people are having.

Claudio González

Legend

New twist to an old problem. Unusually, this morning I had been logged out in both my computers (Mac/Firefox and Vista/Explorer). When I clicked on the Login/Register button in my Vista/Explorer, I had to wait for more than two minutes for anything to happen, and I was finally taken here:

(and now I inserted the above picture after the text)

John_Cornicello_Photo

Inspiring

That looks like the style sheet didn't load for the page. Can't really tell

without seeing the rest of the page.

And the URL looks like you are at adobe.com not at the forums when you got

that (adobe.com vs forums.adobe.com).

John

2009/5/17 Claudio González <forums@adobe.com>

http://forums.adobe.com/servlet/JiveServlet/showImage/3453/Login.jpg
New twist to an old problem. Unusually, this morning I had been logged out
in both my computers (Mac/Firefox and Vista/Explorer). When I clicked on the
Login/Register button in my Vista/Explorer, I had to wait for more than two
minutes for anything to happen, and I was finally taken here:

>

(and now I inserted the above picture after the text)

>

Claudio González

Legend

John_Cornicello wrote:
That looks like the style sheet didn't load for the page. Can't really tell
without seeing the rest of the page.
And the URL looks like you are at adobe.com not at the forums when you got
that (adobe.com vs forums.adobe.com).
John

Hello John,

Not sure what you mean by "the rest of the page". I cannot say for sure now, but this is what happened this morning. I used my bookmark to come to these Forum Comments forum, which I did normally. When I got in, I saw that I had been logged out during the nightly shutdown so, in the main page of this forum, I clicked on the Login/Register button. After several minutes of waiting (I was busy switching on my Mac and checking my emails there in the meantime), all I got was the strange screen I showed in my previous message. That was all; there may have more similar items down the page, but I remember having gone down to the bottom before my screenshot, and I would say that, had there been anything unusual further down the page, I would have taken a second screenshot and included it.

After that, I used my same bookmark again, saw that I was still not logged in, and used the same Login/Register to login without problems. And I'm still logged in here, althoughI was logged out of my Mac.

J

Jochem van Dieten

Inspiring

Login is still unpredictable / unreliable for me. Once in a while I am logged in for more then 8 hours without a request, and I was just logged out within 2 hours of my last visit.

A

Anonymous

It is most inconvenient and very unprofessional of Adobe.

Phos_four_dots

Inspiring

(Updated) test.

Claudio González

Legend

Today's report:

Still logged in when restarting both computers. Page with error when entering this forum in Vista/Explorer 7.

Claudio González

Legend

I know that my memory is not what it used to be, so I may be wrong in what I'm reporting, although I'm reasonably sure I'm not.

I used a bookmark in my Vista/Explorer 7 laptop to get into this forum, and I could swear I was not logged in. I then went to my Mac/Firefox 2 desktop to check the time of my last post and thus calculate the time from my last activity; and found that I was still logged in there. I also found that it was very nearly two and a half hours since my last post, and so I came back to my laptop to post this message. To my surprise, I found that I was now logged in!

Thinking it could have just been my imagination, I was going to forget about this and not report anything, when I remembered that strange things happen in these forums when using Explorer, many of them of a temporary nature. For example: when first going to the last message of a thread, the buttons "Go to original post" and "Reply to original post", normally on the same line, are split in two separate lines, usually with both of them inside the last message. If one does nothing for some time, the buttons go back to their normal positions by themselves. Another: some of the images in the useless TOP PARTICIPANTS box (I don't remember if it's just the avatars, just the "points" indicators, or both) appear initially as white boxes with red crosses. These change to what they should be after some time.

And therefore my question: am I imagining things, or has anyone else observed this auto relogin? I was away from my laptop for several minutes, so if the effect exists, it may take much more than just a few seconds to happen. Perhaps someone else using Explorer is willing to wait for a couple of minutes without doing anything next time s/he comes to these forums and is logged out?

J

JayJhabrix

Inspiring

Claudio González wrote:
I know that my memory is not what it used to be, so I may be wrong in what I'm reporting, although I'm reasonably sure I'm not.

Ach... the poor wee old man... <sob>weep, tears, weep</sob> his memory ain't what it used to be... poor fellow... OR! Avast! He has a ghost... A pirate ghost! Pirate Loggerin thief and sustainer or whatever... actually, i give up... but hope it's working and you're having fun!

Cheers and cry 'Havoc!'

PS: The other way to look at it is that these Jive ACE forums are really jiving!

A

Anonymous

I just got logged out for no rhyme or reason. booted. punted. ex-logged in. weird. normal.

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