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john_cornicello__retired_
Inspiring
April 27, 2009
Question

Forum session login/timeouts

  • April 27, 2009
  • 47 replies
  • 42520 views

We've had some changes made for session timeouts. Are people still having to constantly log-in throughout the day? Today I've managed to stay logged in without any forum activity for up to 3 hours or slightly longer. Has it improved for others? The login session should now be about 4 hours. It was supposed to be two hours previously, but for some accounts it might have been shorter.

John

    This topic has been closed for replies.

    47 replies

    May 7, 2009

    I think the point has been made.

    Everyone gets logged out at some time or another.

    There is no pattern to it.

    Phillip M  Jones
    Inspiring
    May 7, 2009

    John Joslin wrote:

    I think the point has been made.

    Everyone gets logged out at some time or another.

    There is no pattern to it.

    I just signed out and in at 11:07.17 EDT

    accordinding to session cookie I am due to be knocked off the air at:

    Fri, 08 May 2009 15:07:17 GMT

    If my math is correct and using 12 hr clock instead of  24 hour clock, I will be roughly on air for 24hrs.

    Until they figure out problem, I'd suggest as soon as you read first post log out then log in again.

    The check session cookie should be your current time the next day, in 24hr time based on difference between your time zone and GMT.

    Claudio González
    Legend
    May 7, 2009

    Today's report:

    When I swiched on my computers earler today, I found that, in both of them, I was still logged in to the forums but not to the store. Not kicked out in either so far.

    Claudio González
    Legend
    May 8, 2009

    Addendum to my daily report of today: I got kicked out in both computers after about two hours of inactivity. After loggin in, I am welcome in both the Store and the Forum bars.

    Claudio González
    Legend
    May 8, 2009

    Further addendum: logged out in about 3 hours from Vista/explorer, ages to download page and log in; but logged in my Mac and everything working normally (which means slow). And it's still not Saturday in any part of the world.

    May 7, 2009

    Well after being logged in for about 10 minutes I clicked over to the Photoshop forum and discovered I was logged out again.

    Claudio González
    Legend
    May 6, 2009

    Today's report:


    This morning I had been logged out on both computers. On logging in, on both I got also logged to the Adobe Store. Same thing on a second login in each, after being kicked out after unmeasured periods of inactivity.

    Jacob Bugge
    Community Expert
    Community Expert
    May 6, 2009

    The day before yesterday I closed down FF and shut down the PC; yesterday, I restarted the PC, and shut it down without going to the forums, as far as I remember.

    Today, I was logged in, even during posting, after having restarted the PC.

    Something is wrong.

    Jacob Bugge
    Community Expert
    Community Expert
    May 7, 2009

    Continuing from post #131: late yesterday, after still being logged in during the two shut downs and restarts with no forum activity inbetween, and after several successful postings, suddenly the Jive somethingware realized that it was wrong, and I had to log in; that was immediately after posting and other forum activities.

    OldBob1957
    Inspiring
    May 6, 2009

    As of two hours ago, I had been logged in since about 7:00 am EST on Monday (May 4). Two hours ago, while surfing the forum, I was logged out. It took me two hours to log back in. Enter user name (e-mail) & password… wait for progress bar… wait for progress bar… wait for progress bar… wait for progress bar… get timed out. Repeat ad nauseum. Several instances of shutting down IE & clearing cookes etc. in between to see if that might be the problem. Nope. Just finally decided to let me back in.

    Jive, indeed.

    May 5, 2009

    I seem to get logged out after 24 hours. I sign back in and am good for another 24 hours. Weird. Still not like the old forum where I was consistently logged in.

    May 5, 2009

    and I managed to get logged out about 20 minutes ago. 

    Zeno Bokor
    Inspiring
    May 5, 2009

    me too, so i restarted Firefox and i'm logged in again without doing anything else

    Claudio González
    Legend
    May 5, 2009

    Today, on switching on my computers after their nightly shutdown, I wasn't logged in either of them when entering these forums. However, I was logged in both after their shutdown of the night before...

    Phillip M  Jones
    Inspiring
    May 5, 2009

    had to log in last night But am still logged in this morning.

    Inspiring
    May 4, 2009

    Why are we all still arguing about 4 or xx hours? Why don't we just demand to be perpetually logged in – as before – unless we:

    1/ Clear cookies or whatever

    2/ Visit the Store or whatever (actually even these can be separate.)

    Seems to me that Adobe is taking an 'easy way' out...

    JJ

    Phillip M  Jones
    Inspiring
    May 4, 2009

    I agree the login servers should be either a spearate Drive or separate entity altogether.

    The way it is now login into store also logs you into forum but not the other way around.

    Inspiring
    May 4, 2009

    This is really ridiculous... why can't we just stay logged in – like it used to be before and like it is in most other forums? Even Gmail keeps me logged in! For christ's sake i can understand if someone ventures from the forums to the shop or some other areas that are relatively sensitive. But in the forums?! After all, twiddledee is hardly likely to use my system to log into the forums!!!

    JJ

    May 4, 2009
    why can't we just stay logged in – like it used to be before and like it is in most other forums?

    becuase in the old fourms, and in most sane systems, login would be handled by cookies. (don't start pj! ignore this post!) if adobe is hanging on to session data and counting on that as part of the login info, then the problem is holding on to a session is VERY VERY expensive in terms of processing and storage on the server. if the size of the user base is as large as they say it is, it would be impossible (or at least impractical) to keep those sessions alive ... forever.

    May 4, 2009

    dave milbut wrote:

    why can't we just stay logged in – like it used to be before and like it is in most other forums?

    becuase in the old fourms, and in most sane systems, login would be handled by cookies. (don't start pj! ignore this post!) if adobe is hanging on to session data and counting on that as part of the login info, then the problem is holding on to a session is VERY VERY expensive in terms of processing and storage on the server. if the size of the user base is as large as they say it is, it would be impossible (or at least impractical) to keep those sessions alive ... forever.

    In other words, in order to provide all that sidelined information, WHICH NOBODY WANTS! the software has to monitor so much information that it can't keep us logged in.


    WONDERFUL!