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Claudio González
Claudio González
Legend
March 18, 2009
Question

I don't understand how the forums in Spanish are organized

  • March 18, 2009
  • 23 replies
  • 2151 views
1. First problem.

If I go to this page

http://adobeforums.adobe.com/index.jspa

scroll down to the "Foros internacionales" button (that's what I see although most of the rest of the page is in English), click on it and then on the "España" button, I'm taken here

http://adobeforums.adobe.com/community/international_forums/espanol

where the first item in the list is two weeks old. There is however a TOP PARTICIPANTS box, at present with two names, one of them mine. And if I open the profile of either, I find a list of fairly recent messages, including some of today. And if I click on the title of one of these messages, I'm taken (for example) here:

http://adobeforums.adobe.com/message/1616675#1616675

and the route is shown as:

> Adobe Forums > International Forums > Foros de usuario a usuario > Spain General Discussion > Discussions

But the route i get if I open any of the messages in the window with only old messages is

> Adobe Forums > International Forums > Foros de usuario a usuario > Discussions

one missing step, perhaps explaining the different result.

2. Second problem.

In none of the two routes I get a list of subforums such as Acrobat, InDesign,..., or even grouped in arbitrary categories as in the existing forums. My impression is that categories got simply lost in the process.

Anyone?
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    23 replies

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    Claudio González
    Claudio GonzálezAuthor
    Legend
    March 21, 2009
    It would seem that things haven't stabilized yet. The lin in my previous message is now showing me as one of the top participants, and there is a link that takes me to this message of mine:

    http://adobeforums.adobe.com/thread/336921

    but I cannot find the forum where this message was posted.
    Claudio González
    Claudio GonzálezAuthor
    Legend
    March 21, 2009
    Well, JC or whomever, this is not really an improvement. Now

    http://adobeforums.adobe.com/community/international_forums/espanol

    is taking me to what seems to be a copy of the ex MM forums from more that two weeks ago. All recent post are gone, as well as the Last Post column. And of course, as well as all the ex Adobe threads.
    Claudio González
    Claudio GonzálezAuthor
    Legend
    March 21, 2009
    Pj, that wouldn't help too much in guessing with which program is each question associated... And although I haven't been to those forums, in any case I gather from your post that it's not compulsory to fill in that information.
    PJonesCET
    PJonesCET
    Participating Frequently
    March 21, 2009
    In the Apple Mac Forms They have a setting to allow you to type the Machine your using and the system OS you are using. once filled out, when you post a message then its automatically added to end of your post. I believe you said Apple forums use a version of Jive software.
    Claudio González
    Claudio GonzálezAuthor
    Legend
    March 21, 2009
    Dorothy, do you seriously see people giving their program, platform, and program and OS versions at the beginning of each question? Even if there were special fields for them?

    Just take a look at all the questions with the equivalent of "My Adobe is broken" in their titles, and very little else in the body of the question...

    Most people who post questions are desesperate because they have an urgent problem, and don't even pay attention to where they are posting their questions...
    A
    Anonymous
    March 21, 2009
    I don't know how it will shake out in the end, but with the nature of the software being able to create nested subforums, I would guess that it would be reasonable to keep one general forum for each language under the languages umbrella, and add product forums within that as the need for each become apparent.

    I haven't been in on discussions, but I have to imagine that there is agreement "up there" that the amount of traffic doesn't really warrant a full set of product forums. In the meantime, it would be fairly easy to ask people to add the product name to the subject line. Assuming there will be someone hosting in the Spanish forum, they could add that to sublines until people start catching on and doing it themselves.

    In the meantime, I understand and appreciate that it's an important topic to you guys, but it necessarily has to be fairly far down John's priority list... so I'm mostly just offering a reasonable suggestion in how it can work out, even if it starts out as just one big room.
    Claudio González
    Claudio GonzálezAuthor
    Legend
    March 21, 2009
    > ¡Buenas noches, foros en castellano! (Good night, Spanish forums!)

    And bon nuit, forums en français, etc.

    John, I didn't think in the possibility mentioned by Jacob. Now that I have read it, I sincerely hope that you were agreeing with me in that such a mixture would be such a mess as to make the forums absolutely unusable. Please confirm, if you can, that the localized forums will have subforums of some kind.

    Otherwise, I think it would be a complete waste to spend any more money and effort in maintaining forums that will serve no useful purpose at all.
    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    March 21, 2009
    John, I hope you were joking/agreeing to the last sentence in post #2, rather than answering the questions.

    Otherwise what Claudio and Ramon said, I am afraid.
    Ramón G Castañeda
    Ramón G Castañeda
    Inspiring
    March 21, 2009
    Yikes! 8|

    ¡Buenas noches, foros en castellano! (Good night, Spanish forums!) :(
    Claudio González
    Claudio GonzálezAuthor
    Legend
    March 20, 2009
    John, you cannot be serious. At least, I hope not. Here you have some thread titles taken from the forums in English:

    >Error when opening legitimate documents "Insufficient data for an image"

    >Color management question on having separate profiles in one document

    >Can't open file due to unexpected file format

    Although these are very clear titles within each forum, how could anyone know with which program each one is associated if they were all in the same bag?
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