I have a question why is the Adobe Forum so complicated to ask a simple question?

The software that powers the forum is Jive.

Go here for help and support:

Adobe Forum Help & Resources

In the upper right of each forum, you will find a search button

Or ask right here where you did. Volunteer moderators can branch your question and then move it to the appropriate forum. Many of us are on here enough that we have learned our way around so that you don't have to! Just post your question, including software, operating system and what the question is.

I am so confused by posting in this forum, and I'm only looking for help from any Adobe employee that can assist me with an Open Case I have and a lack of response on it from Adobe.

Adobe support is atrocious!!!! There's no support at all. My purchased copy of Photoshop required reactivation and I've been getting the ruin-around for the last 2 hours. Support It's all about trying to sell you something. Well, I've enjoyed using Photoshop while it lasted.

I am with you there!

No, It's not true. Why do you think Adobe forum is complicated? It's easy. I have discussed many questions there.

Regards,

Honestly i am still looking for where to post a question while i am visiting your questions which explaining same problem dont know where to go now

I could not agree with you more.  Someone on down mentions chat---spent over an hour waiting to find that they wouldn't help me.  Go to forums.  "Forums" are too involved, too hard to find your area.  Hate their "support."

If you think this is bad, wait until you try the so-called support chat!

I could`t agree more-I have a "simple" question but could`t find the right "box" it fit into, and there appears to be nowhere to send a question to the "real people" they seem to be touting.  Another example of the impersonal nature of big companies-they really don`t care about their customers.