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Tacafy大尉
Tacafy大尉
Legend
November 29, 2019
Answered

I want everyone to know that ACP / MVP is not an ADOBE employee

  • November 29, 2019
  • 3 replies
  • 1109 views

I received this response when replying to a post.

 

https://community.adobe.com/t5/licensing/adobe-planos-black-friday/m-p/10770267#M6331

https://community.adobe.com/t5/community-help/points-badges/td-p/4789380#jive_content_id_Badges


It seems to have misunderstood that the ACP badge is an Adobe employee.
Certainly, since moving to the new forum, the explanation of ACP / MVP remains in the previous document,

 

https://community.adobe.com/t5/community-help/meet-the-experts/td-p/4788640

 

but it is difficult to understand what the badge is and what position it is.
If you create an article so that you can understand it, and make it easy to check from anywhere on the resource link, you can avoid misunderstandings and answers pretending to be employees. Please consider.

This topic has been closed for replies.
Correct answer NB, colourmanagement
Nancy_OShea
Adobe Community Professional, Nov 29, 2019

You can lead the horse to water but....

I often have to make it clear that I am a fellow product user, not Adobe staff.  It's nothing new. 

 

me too

Maybe we should be ACV (Adobe Community Volunteers" )

I giuess its not entirely unexpected for users to get shirty with us - when this is pretty much the only way they can get support. 

 

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

3 replies

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity ExpertCorrect answer
Community Expert
December 2, 2019
Nancy_OShea
Adobe Community Professional, Nov 29, 2019

You can lead the horse to water but....

I often have to make it clear that I am a fellow product user, not Adobe staff.  It's nothing new. 

 

me too

Maybe we should be ACV (Adobe Community Volunteers" )

I giuess its not entirely unexpected for users to get shirty with us - when this is pretty much the only way they can get support. 

 

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 29, 2019

    You can lead the horse to water but....

    I often have to make it clear that I am a fellow product user, not Adobe staff.  It's nothing new. 

     

     

    Nancy O'Shea— Product User & Community Expert
      Just Shoot Me
      Just Shoot Me
      Legend
      November 29, 2019

      And the users would need to actually READ a document describing that fact. That in the most part is not going to happen.

      Just like some users think when they post a question they THINK they are talking directly to Adobe staff/employees. They have the opinion that Adobe employees are actually monitoring this forum system on a minute by minute (second by second) basis.

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