Ich habe eine Adobe AcrobatPro 2020 Lizenz, die Seriennummer und die Rechnung. Habe aber vergessen mit welche email adresse und passwort ich die lizenz registriert habe,. Was kann ich tun?

Hello everyone,

we are a company using several single-user licenses of Adobe Acrobat Pro 2020.
Unfortunately, a former employee apparently did not maintain our license and inventory records properly.

We currently still have two original single-user licenses, including the original packaging and valid serial numbers. However, we no longer know which Adobe accounts or login credentials were originally used to activate these licenses. As a result, we are currently unable to use them, even though we still need them.

Therefore, our questions are:

How can we find out which Adobe account the respective serial numbers are linked to?
Or who can we contact to reset the associated login credentials or transfer the licenses to a new company account?

Thank you in advance for your support.