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A
Anonymous
February 22, 2009
Question

Not able to log in; Do we now have to use new identity?

  • February 22, 2009
  • 21 replies
  • 2004 views
I spent many hours in frustration trying to log on to the forums last week. Finally, I was able to log on by some mystery but no such luck this week. Is there any way to use my old log in name so I can keep my history, record of my use with topics flagged normally that I have visited, or do I need to use this new moniker and basically start over?

Thank You,

Ken

Ken Nielsen, forum user since 1997
    This topic has been closed for replies.

    21 replies

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    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 23, 2009
    There is also a sub-forum to read/discuss the new forum

    http://www.adobeforums.com/webx/.59b7c637/
    A
    Anonymous
    February 23, 2009
    DorothyK, Thanks for that explanation. If only it all worked as well as you explained it.

    I'm resigned to going into patience mode, as it seems to be in Adobe's best interest to get it all resolved, as I know they will.
    A
    Anonymous
    February 23, 2009
    Mommy.
    A
    Anonymous
    February 23, 2009
    Okay, I see we now have to log on anew each day, even though we have checked 'remember me forever please.'

    This morning it did not accept my new log in and asked me to go through the entire new registration process again. I had to change my log on name, but somehow it then jumped into action and remembered my new moniker.

    As long as it becomes consistent with the log in difficulty, we can forget about Adobe products and discussions and move into a new world of plying with code and requirements in an attempt to log on each day. An entirely new game.
    A
    AC-C12-SS
    Participant
    April 8, 2009

    I have the same issue with logging on.  The system told me that my log on name that I have been using for over a month won't work and it made me go through the whole new registration process.  The problem is now I have lost all of discussions and threads that I had going.  What is going on?

    P.S. when i tried to call the help number the guy told me that adobe doesn't control the forums so they can' t help with the log on issue.

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    Anonymous
    February 23, 2009
    yea, the spammers would have a blast with that one. a real hoot. :|
    Kath-H
    Kath-H
    Inspiring
    February 23, 2009
    Hilarious.
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    Anonymous
    February 23, 2009
    The good news is... the names here go away. The bad news may be... they get replaced with whatever name is in the account you link it to. (and those that don't get linked will be credited to "Guest") I'm waiting to see if everyone is their email address if that is what they used for a log in name. Wouldn't that be fun ever?!?
    A
    Anonymous
    February 23, 2009
    saskatchewanobie, eh?

    I've got a bad feeling about this...

    :)
    A
    Anonymous
    February 23, 2009
    He may end up needing to work with John to get accounts disconnected and reconnected properly. I don't know for sure, but I would suspect so. I get the feeling that that may end up being the case for quite a few people.
    A
    Anonymous
    February 23, 2009
    I wouldn't expect Ken no longer to be able to log on here as himself, though.
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