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February 22, 2009
Question

Not able to log in; Do we now have to use new identity?

  • February 22, 2009
  • 21 replies
  • 2004 views
I spent many hours in frustration trying to log on to the forums last week. Finally, I was able to log on by some mystery but no such luck this week. Is there any way to use my old log in name so I can keep my history, record of my use with topics flagged normally that I have visited, or do I need to use this new moniker and basically start over?

Thank You,

Ken

Ken Nielsen, forum user since 1997
    This topic has been closed for replies.

    21 replies

    February 23, 2009
    Ken, they are trying to get people to link their current login information to an Adobe ID so when the two sets of forums are combined, the new software will know who everyone is, and what account posts belong to. The reason to tie it to store accounts is because there are so many common names that occur in both sets of forums. They need every login to relate to a unique account. The current MM forums are already tied to such an account, they are trying to add these to those. Things are not going as expected tho, and many people are having problems. Please look through other threads at http://www.adobeforums.com/webx/.59b7db68/ for additional information.