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Niles Ridgeman
Niles Ridgeman
Participating Frequently
March 26, 2009
Question

Please!!! More organization of Forum Topics.

  • March 26, 2009
  • 34 replies
  • 4349 views
Please, please, please - break the forums down more (more 'folders'). The infinite list of all discussions makes finding anything relevant almost impossible.
At minimum break things down by version, when having an issue with CS4 I don't need to search through things about CS2.

As it stands the only way to find an issue is with the brute force of a forum search, there's no just looking through to see if there is an active discussion - the signal to noise ratio is too high.

Take a current a discussion, "CS3 and printing to an Epson 7800 (Mac OS10.5)", it's path looks like:
i Support:User to User Forums:Adobe Product Forums:Adobe Photoshop:Photoshop Macintosh

I'd like it to be:
i Support:User to User Forums:Adobe Product Forums:Adobe Photoshop:Photoshop Macintosh:Version CS3:Technical Issues:Printing:Printer Setups

Or something like that - you get the idea.

And while we are at it, the search only needs to return one hit for any given discussion - pages of hits from the same discussion are more than useless.

Thanks and good luck!
BTW I like the look of the new forums, much less primeval!

Niles
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    34 replies

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    Kath-H
    Kath-H
    Inspiring
    March 27, 2009
    I am a bit surprised that if the software knows there are posts in a thread newer than the last one you read, it can't send you directly to that post. It must know which one that is, to classify following posts as newer and add the 'updated' message.

    There must be some kind of tracking going on to supply the info for 'updated'. So why not do it properly?
    Ramón G Castañeda
    Ramón G Castañeda
    Inspiring
    March 27, 2009
    At the very least, "Updated" should be in red, but preferably also showing the count of new topics.
    Ramón G Castañeda
    Ramón G Castañeda
    Inspiring
    March 27, 2009
    Adobe is just overextended. It's trying to chew more than it can swallow.

    Gradually, and culminating with the Macromedia acquisition, it became a gargantuan, unresponsive bureaucracy. Where else can you find such a staggering number of products lumped together into a single set of forums?

    It's not hard to imagine that economic realities are going to force Adobe to divestor drown.
    A
    Anonymous
    March 27, 2009
    I can see the "updated" but it has little meaning. With the red flag system we not only have a stronger visual beacon, but it tells us how many new comments were added since our last visit.

    As stated before, the new system is more spread out so the eye has to scan a lot of real estate and look closely for the word "updated". There is no indication of how many new comments were added.
    Curt Wrigley
    Curt Wrigley
    Inspiring
    March 27, 2009
    > The red flag is a quick visual beacon, and I will miss that.

    > can't something similar be implemented? seems simple...

    Can people really not see the bold subjects or the word "updated"?
    D
    D__McCahill
    Known Participant
    March 27, 2009
    Niles: There are too many forums, and your solution is the add more folders. I must be missing something there.

    Also, breaking up into software versions would be a mistake. Many problems exist from version to version. So if a person wants to figure out how to get two pictures into one file (I see that one every week or so) he would post in his version folder, and all the people who might have the answer, would be in a different version folder, and never see it.

    Trust me, version folders would be a mistake.
    A
    Anonymous
    March 27, 2009
    >and see if I can steer them to a solution.

    or at least a bump up the list if i don't know the answer...

    >The red flag is a quick visual beacon, and I will miss that.

    can't something similar be implemented? seems simple...
    A
    Anonymous
    March 27, 2009
    I agree with John Joslin, I look for the red flags, especially with no responses, and see if I can steer them to a solution.

    The red flag is a quick visual beacon, and I will miss that.
    Ramón G Castañeda
    Ramón G Castañeda
    Inspiring
    March 27, 2009
    To a degree, the barely visible ( Updated ) sign that appears when there are posts after the last one you read in a given thread, is a faint indication that can be used together with the bold titles of unread threads. Not nearly as conspicuous as the red flags.
    A
    Anonymous
    March 27, 2009
    > the forum is also a hangout for experienced users who come here to expand their knowledge and learn new things.

    Exactly! My aim in this style of forum is "No red flags".

    Won't be so easy in the new ones.
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