RoboHelp

Using RH11, no Table of Contents display in left navigation pane when WebHelp (Primary Layout) generates. What am I doing wrong?

  We currently use WebHelp Pro to publish projects successfully to Robohelp Server 9. What we would like to do now is transfer these files from our Robohelp Server (Apache\Tomcat) to our IIS Server (C:\inetpub\wwwroot) in an automated way (these are 2 different servers).   We would also like to be able to generate Robohelp reports off of the same IIS Server.  Are there ways to automate this process in Configuration Manager using Contexts or does IIS have to be on the same server as Robohelp. 

In Multiscreen HTML5 output, is there a way to keep the TOC on the left side of the screen from moving when I scroll the right side of the screen?

I just attempted to import a fellow colleague's topic into my RoboHelp project and am noticing the following issues: 1.) The topic title has the word "User Guide - " added to the beginning of it. 2.) The topic, when opened, contains Responsive HTML 5 navigational icons across the top. 3.) The entire imported topic appears to be sitting in a borderless table. 4.) Small, icon images appear stretched to the width of the topic; however when I double-click on the image it appears perfectly normal in the Image Preview.  Your advice on how to correct these issues is much appreciated. 

Hi,1. As, i have added previous and Next Topic buttons in my robohelp 11 chm, yet i am facing a flow issue.2. The flow issue is:-> While the chm file is generated, in the TOC pane of chm as shown in the image below:the arrow buttons in the highlighted image above are not working according to the toc flow.As, suppose i first click on Start page -> New features -> Recommended System Prerequisites, and now i wish to navigate directly top Start Page then it is creating a problem as the buttons doesn't work for the same. please help.

A blank pane is showing in the browser after I compile the webhelp. I've tried every setting I can think of to remove the blank pane. What am I missing?Ginger Shew-Stuckey

Hello,I want to create something similar to this page using Robohelp 10:When I click on the '+' sign the selected area is lightened and the text pops-out (green patch in the image). The background is blurred, focusing the required section.Any suggestion please?

Bonjour,Récemment on fait l'actualisation de la version 8 vers la version 11 de RoboHelp. Tout semblait marcher normalement, comme avant, mais au moment de générer les pages, RoboHelp crée une adresse csh.htm dont on arrive pas à ouvrir. Le framework aussi est altéré. Que dois-je faire, s'il vous plaît ?MerciLuiza

Should a responsive .css be used for Responsive HTML projects? My H1, H2 etc. headers stay the same size and look way too large for mobile viewing. You need to change the sizing of graphics and tables to percentages in order for them to adjust…but what about the general .cssformatting?  Are there .css guidelines for responsive projects so that everything adjusts properly for viewing on different size devices? How is itdone?  Any help appreciated. I’m using Adobe RoboHelp 11.013.268 

I  need to provide help in French, and the information I have found is spotty. - Thanks

(TCS5 on Win7, unstructured FM)Got a trailhead for this? I would be surprised if a thread does not already exist, but I don't see it (yet). For linking of FM content to RH and then publishing with one or more Help formats, what restrictions or standards, if any, do you recommend for naming FM tags, object styles, and variables?For the names of files (as to the operating system), I read elsewhere to avoid spaces. OK. But that is about the names of files, not the names of the assets in the files.Some of our writers want to use the space ( ) or period ( . ) as a character in the names of tags, object styles, or variables. On the keyboards we use, this is an easier "reach" than the hyphen character ( - ), and does not require the Shift key for the underscore character ( _ ).Best regards,

Hello,I'm working on converting a set of documents from Framemaker 11 into Robohelp. In these documents, we have a style set that uses the automatic numbering, with the position set as "End of Paragraph". This means that in Framemaker, all of these paragraphs show up as:[Texty text text blah blah] <Auto Number>When I import the documents into Robohelp, the number is correct, but the formatting is incorrect, as the autonumber now appears at the beginning of the paragraph:<Auto Number> [Texty text text blah blah]I've been tearing my hair out trying to change the importing behavior or css to change this, and have hit a brick wall. Is there any way to fix this so that the numbering can appear at the end of the paragraph in Robohelp, as it does in Framemaker?Thanks

HiI am linked a FM12 book to the RH11 project. After linking I browse, select, and apply the settings file (Settings.ISF) I had created. But after I click Apply, OK, and close the window, when I open the Project Settings again, I see the name has changed to [Custom].My RH is the latest version 11.0.3.Please advise.Sreekant

RoboHelp HTML 11, output Multiscreen HTML5.I wondered why some of the text in my project output was green instead of black, but I finally realized that these are bookmarks. Is there any way to make bookmarked text look like ordinary text? 

I'm trying to publish an RH 10 project to SharePoint using the Multiscreen_HTML5 layout. In SharePoint (Native), I selected the 2007 version option because 2010 wouldn't work. The publish process goes all the way through until I get "Publishing has been cancelled. Access Denied. Before opening files in this location, you must first add the web site to your trusted sites list, ..." Of course the whole site is already in my Trusted Sites list.Is there something I can do on my end, or should I bother my SharePoint admin about this? I think it has a problem adding .aspx files.

Robohelp 11 install instructions: Adobe RoboHelp 11 * Getting starteddoes not discuss installation other than to say insert disk and install.I have the .exe and the .7z files from the Your Download page.How are these used to install Robohelp?

How do I change the highlight color used when "highlight search results" is selected and I'm working with the Multiscreen HTML5 layout? I know how to change it for the WebHelp Pro layout, but haven't been able to find where this is changed for Multiscreen HTML5. Is it now part of the style sheets?

Hi,I'm wondering if it's possible to share User Defined Variables across projects. What I have in mind is that I would like to have my User Defined Variables configured in a central location and then insert them into my projects as linked variables so that they update automatically when I change their values. For example, I define a variable named Product_Version that has its value set to 9. Then I insert this variable into all my projects as a linked variable. After 2 months the product version changes to 10, so I change the value of the variable to 10 in the location where it is stored and it is automatically updated in all the projects. Can this be done somehow? I'm new to RoboHelp and I can't find any answer. I've been searching for the solution for some time in the product help, on the Internet to no avail. I even contacted Adobe Support and they redirected me to this forum I used Help and Manual before and their way of dealing with user variables was pretty simple.

Today I added two snippets to my RH project (68 topics, CHM output) and since then I have had several crashes. They seem to occur when I edit the topics containing snippets (of course it's hard to be sure). On one occasion RH hung for about a minute before crashing; during the hang it was using 50% CPU (i.e. all of one core) and its memory (as shown is Sysinternals Process Explorer) was steadily increasing, reaching about 1.5 GiB before the crash.The snippets are about 8 lines long, they use Multi-level lists and one (small) JPEG.Has anyone else seen this, or have suggestions for troubleshooting?--- Derek

Hey all I have made a few custom JS scripts that modify default behavior of a few RoboHelp functions, this works nicely however I have to manually include the JS file on every page. So my question is this; how do I programmatically append my script tags to the bottom of each page ether at build time or as a RoboHelp Scrip?Thanks

Is it still possible to purchase RoboHelp 9? My company still uses IE8 and will not be upgrading any time soon. I've tried looking on various websites with no luck.Thanks!

I am using RoboHelp 11 to create WebHelp. Today I noticed that FireFox (version 35) displays an empty TOC tab and non-functional Index when opened locally. The help works in IE and Chrome. I tested it with the previous versions of the help, as well, to be sure that the issue wasn't with something that I've added to this build. They all react the same way. Has anyone else seen this issue?

Our team uses RoboHelp 10. When we publish, none of the merged topics are showing up in the table of contents in Chrome. This works fine in other browsers. Below is an example of what is happening. "Accounts Payable" and "General Ledger" are two projects merged into the Financials KB. They do not show up when the Financials KB is opened initially. I know there were a couple other threads covering this topic, but none seems to have a solid solution to the problem. It appear to be a security issue with Chrome. Is there a way around this? Please let me know if you can help, thanks!

EnvironmentVisual Studio Professional 2010RoboHelp 11When we open a project from Version Control (in Team Foundation Server), we perform the following steps:Navigate to the Team Foundation Server MSSCCI ProviderConnect to a TFS ServerChoose the folder in TFS, which requires 6-7 clicks through the folder tree.Is there a way in RoboHelp to 'remember' the location of the XPJ in Source Control so that we don't have to repeat the eight clicks each time?Thanks.Carol

Hi all,Has anyone had issues with the ToC displaying the old ToC structure after updating the Multiscreen HTML5 output on the webserver?We originally had an issue with the whole project not updating (ie, we updated the output files on the webserver, but viewing the website showed the old version.) We had to clear the IE cache to view the new content each time. On advice, we've added meta tags to the project which prevent caching, but this only seems to affect the html files. Because the ToC is built from javascript, this is not affected and so is showing out-dated content and "file not found" errors if we've moved or deleted something.The advice we've been given for this javascript issue is to manually add a new, unique query string to each js reference after each compile.I've never come across this problem with help before.Any help appreciated.