RoboHelp

Hello,I'm working on converting a set of documents from Framemaker 11 into Robohelp. In these documents, we have a style set that uses the automatic numbering, with the position set as "End of Paragraph". This means that in Framemaker, all of these paragraphs show up as:[Texty text text blah blah] <Auto Number>When I import the documents into Robohelp, the number is correct, but the formatting is incorrect, as the autonumber now appears at the beginning of the paragraph:<Auto Number> [Texty text text blah blah]I've been tearing my hair out trying to change the importing behavior or css to change this, and have hit a brick wall. Is there any way to fix this so that the numbering can appear at the end of the paragraph in Robohelp, as it does in Framemaker?Thanks

HiI am linked a FM12 book to the RH11 project. After linking I browse, select, and apply the settings file (Settings.ISF) I had created. But after I click Apply, OK, and close the window, when I open the Project Settings again, I see the name has changed to [Custom].My RH is the latest version 11.0.3.Please advise.Sreekant

RoboHelp HTML 11, output Multiscreen HTML5.I wondered why some of the text in my project output was green instead of black, but I finally realized that these are bookmarks. Is there any way to make bookmarked text look like ordinary text? 

I'm trying to publish an RH 10 project to SharePoint using the Multiscreen_HTML5 layout. In SharePoint (Native), I selected the 2007 version option because 2010 wouldn't work. The publish process goes all the way through until I get "Publishing has been cancelled. Access Denied. Before opening files in this location, you must first add the web site to your trusted sites list, ..." Of course the whole site is already in my Trusted Sites list.Is there something I can do on my end, or should I bother my SharePoint admin about this? I think it has a problem adding .aspx files.

Robohelp 11 install instructions: Adobe RoboHelp 11 * Getting starteddoes not discuss installation other than to say insert disk and install.I have the .exe and the .7z files from the Your Download page.How are these used to install Robohelp?

How do I change the highlight color used when "highlight search results" is selected and I'm working with the Multiscreen HTML5 layout? I know how to change it for the WebHelp Pro layout, but haven't been able to find where this is changed for Multiscreen HTML5. Is it now part of the style sheets?

Hi,I'm wondering if it's possible to share User Defined Variables across projects. What I have in mind is that I would like to have my User Defined Variables configured in a central location and then insert them into my projects as linked variables so that they update automatically when I change their values. For example, I define a variable named Product_Version that has its value set to 9. Then I insert this variable into all my projects as a linked variable. After 2 months the product version changes to 10, so I change the value of the variable to 10 in the location where it is stored and it is automatically updated in all the projects. Can this be done somehow? I'm new to RoboHelp and I can't find any answer. I've been searching for the solution for some time in the product help, on the Internet to no avail. I even contacted Adobe Support and they redirected me to this forum I used Help and Manual before and their way of dealing with user variables was pretty simple.

Today I added two snippets to my RH project (68 topics, CHM output) and since then I have had several crashes. They seem to occur when I edit the topics containing snippets (of course it's hard to be sure). On one occasion RH hung for about a minute before crashing; during the hang it was using 50% CPU (i.e. all of one core) and its memory (as shown is Sysinternals Process Explorer) was steadily increasing, reaching about 1.5 GiB before the crash.The snippets are about 8 lines long, they use Multi-level lists and one (small) JPEG.Has anyone else seen this, or have suggestions for troubleshooting?--- Derek

Hey all I have made a few custom JS scripts that modify default behavior of a few RoboHelp functions, this works nicely however I have to manually include the JS file on every page. So my question is this; how do I programmatically append my script tags to the bottom of each page ether at build time or as a RoboHelp Scrip?Thanks

Is it still possible to purchase RoboHelp 9? My company still uses IE8 and will not be upgrading any time soon. I've tried looking on various websites with no luck.Thanks!

I am using RoboHelp 11 to create WebHelp. Today I noticed that FireFox (version 35) displays an empty TOC tab and non-functional Index when opened locally. The help works in IE and Chrome. I tested it with the previous versions of the help, as well, to be sure that the issue wasn't with something that I've added to this build. They all react the same way. Has anyone else seen this issue?

Our team uses RoboHelp 10. When we publish, none of the merged topics are showing up in the table of contents in Chrome. This works fine in other browsers. Below is an example of what is happening. "Accounts Payable" and "General Ledger" are two projects merged into the Financials KB. They do not show up when the Financials KB is opened initially. I know there were a couple other threads covering this topic, but none seems to have a solid solution to the problem. It appear to be a security issue with Chrome. Is there a way around this? Please let me know if you can help, thanks!

EnvironmentVisual Studio Professional 2010RoboHelp 11When we open a project from Version Control (in Team Foundation Server), we perform the following steps:Navigate to the Team Foundation Server MSSCCI ProviderConnect to a TFS ServerChoose the folder in TFS, which requires 6-7 clicks through the folder tree.Is there a way in RoboHelp to 'remember' the location of the XPJ in Source Control so that we don't have to repeat the eight clicks each time?Thanks.Carol

Hi all,Has anyone had issues with the ToC displaying the old ToC structure after updating the Multiscreen HTML5 output on the webserver?We originally had an issue with the whole project not updating (ie, we updated the output files on the webserver, but viewing the website showed the old version.) We had to clear the IE cache to view the new content each time. On advice, we've added meta tags to the project which prevent caching, but this only seems to affect the html files. Because the ToC is built from javascript, this is not affected and so is showing out-dated content and "file not found" errors if we've moved or deleted something.The advice we've been given for this javascript issue is to manually add a new, unique query string to each js reference after each compile.I've never come across this problem with help before.Any help appreciated.

When I revise content in a FM12 doc (and save it), then attempt to update a RH11 topic to which the FM12 content is linked (not imported), gears and wheels spin as expected, but the RH topic doesn't reflect the changed content from the linked FM doc. What gives?

I'm going through all the topics in a large RH10 project manually checking various things. A lot of topics contain drop-down text and to view the contents, I'm having to right click on each one and select 'Drop-down text properties'. Which is taking FOREVER. So:a) is there an option to expand all drop-down text in the current topic? I'm sure I remember this from a previous version but can't find it now.b) is there a keyboard shortcut to open drop-down text?Please say yes.

I am doing a test with the BlueVelet skin for a WebHelp US output I am building. When I preview the skin it shows me EMAIL, Previous, Previous and Next topic. etc. icons. When I build my WebHelp, I don't get them I only get Contents, Print, Email. I can't get the Previous and next topic icons to appear.

Is there a way of comparing two versions of a RH10 project and getting a list of any differences between them?I want to be able to provide our translator with an accurate list of what's changed in each new version of help.

I wants to place previous and next buttons while generating the chm. I had also selected a skin type XP Blue before generating the chm. But still in the output chm it is not visible.Please suggest what else i have to do.

I am investigating possible methods of embedding Help content within an application, and wondered what experience people have of doing this. I would also be interested in the pros and cons of the various RoboHelp outputs for embedding Help

Hi, I need help with the following things: 1. The print output created from webhelp (created using RH) files, shows only plain text. The webhelp output shows bold text (wherever necessary) whereas the PDF doesn't. We use Adobe Acrobat to create/convert webhelp to PDF. Is there something we are missing? Please help. 2. All updates we made using the track changes feature in RH aren't really distinguished (or show any different) when we create the webhelp output. The changes reflect as plain text in webhelp and aren't really highlighted (different text color, for example). For now, we are manually highlighting the text using different background colors, which is rather effort-intensive. I do know there is an option to create PDF for review, however, the client team has specified that they'd need webhelp files converted to PDF (using Acrobat). Is there a better way of doing this? Request someone to throw some light on this. Thanks in advance. Much regards,Raksha

RoboHelp HTML Version 10,Why has my CHM search stopped working? I get "no results found" for all searches...........rob

Is there a way to access Configuration Manager without having to be on the Robohelp server (possibly a web connection or client installed on desktop)?

Hi all!We have 2 very newTCS 5 installations (3.5 updates):All existing RH projects include linked FM data.On one of the workstations we have severe problems.The old RH9 projects are working.BUT The new RH11 projects are looping in endless calculation, when I try to updateexisting projects or when I insert a linked FM in a new project.The error message (after 10 minutes) tells, that the FM file is not a propper FM file or Framemaker should be installed.FM 10 and 12 are installed and the files can be loaded without error. FM works without problems.As this problem occurs only on one station, we looked forthe differences, but without a result.We have re-installed the RH11, but without a change.What else can we do?Please help!!

I have several projects in RoboHelp 11 that are complete in English, but now we are translating the content. I have read through the multiple language workflow instructions in the help, but I can't seem to interpret what they are saying. This step from the help files is very difficult to follow:Open an English topic, create a topic for the French language, and translate the content, including the topic title from English to French. (Do not translate topic filenames.)It is not possible to have two topics in the same project with the same filename...how would this even work? Do I need to create separate folders for topics for each language? I currently have topic htm files and table of contents translated for the project I'm working on, but I just don't know what to do with them now. I have been scouring the internet and these forums, but everytime I think I find something worthwhile, it's a dead link. I just want to know what the basic workflow is for adding topic files for other langua