Dear Adobe Support Team,
I recently purchased the Adobe Creative Cloud All Apps plan (including Illustrator and Photoshop) through Naver on June 10, 2025, under the name Kang Woojung.
However, I have been unable to access the applications. I submitted an access request as instructed, but I keep receiving the same message saying that my request will be reviewed soon. It has already been several days, and I still cannot use the products.
I urgently need to use Illustrator and Photoshop for my work, so I kindly ask for your immediate assistance in resolving this issue.
Here are my details for your reference:
Adobe ID (email): dnwjd6085@gmail.com
Name: Kang Woojung
Product purchased: Adobe Creative Cloud All Apps (Illustrator, Photoshop, etc.)
Purchase date: June 10, 2025
Purchase channel: Naver
Please help me gain access as soon as possible.
Thank you for your prompt attention to this matter.
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