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J
Jgudino
Participant
March 28, 2016
Answered

How do I get to my Dashboard E-Sign

  • March 28, 2016
  • 18 replies
  • 35386 views

When i go to www.echosign.com to sign in and send doucments for signatures. It doesnt always take me to the dashboard, it takes me to the generic Adobe page and I dont know where to go from there.  How do I sign in to  go straight to my dashboard, or what is the process to get there?

    This topic has been closed for replies.
    Correct answer indofunk

    THE MANAGE PAGE IS BACK!!

    In the "for signature page" there is a small button on the upper right hand side that reads" Adobe Sign Manage"! Click it.

    We're back in business!!!!

    Thank you Adobe.

    18 replies

    W
    Wellzdregd29
    Participant
    December 14, 2019

    minta lonknya

    C
    Chris Haga
    Participant
    April 23, 2019

    i'm running a buisness and it regularly takes me 30 minutes or more each time to find these documents on the adobe sign cloud

    really wish there was a button to take me to this

    somerandomdudenamedbrad
    somerandomdudenamedbrad
    Participant
    October 8, 2018

    Still NONE of my historical documents are found anywhere in my account. Going on 4 business days now.

    indofunk
    indofunkCorrect answer
    Inspiring
    October 8, 2018

    THE MANAGE PAGE IS BACK!!

    In the "for signature page" there is a small button on the upper right hand side that reads" Adobe Sign Manage"! Click it.

    We're back in business!!!!

    Thank you Adobe.

      somerandomdudenamedbrad
      somerandomdudenamedbrad
      Participant
      October 8, 2018

      Hooray!

      Here is the link to your dashboards:

      Adobe Document Cloud

        somerandomdudenamedbrad
        somerandomdudenamedbrad
        Participant
        October 5, 2018

        New service, great.   Where are the last 10 years of my AGREEMENTS? That's all that matters at this point.

        AmberWildcraftDesigns
        AmberWildcraftDesigns
        Participant
        October 5, 2018

        somerandomdudenamedbrad​ I am having the same issue. Let me know if you find a solution.

        somerandomdudenamedbrad
        somerandomdudenamedbrad
        Participant
        October 5, 2018

        Again, been using EchoSign for years....   now I'm logged into Document Cloud. ALL of our agreements are gone, can't find them. We cannot log into the old dashboard at all and naturally we need an agreement we had stored in our dashboard for a meeting and don't have access to it.  Thanks Adobe.

          indofunk
          indofunk
          Inspiring
          October 4, 2018

          Dear Adobe AI,

          Please pick up on the following keywords:

          eSign Document Cloud User eXperience sucks!

          Update tutorials to reflect whats under the hood of this new counterproductive document cloud interface.

          Google search Adobe Sign alternatives-EchoSign DropBox

          Customer satisfaction = NONE

          Request human intervention

          profits suffering

          Control ALT DEL

          Clear browsing data not working,  still missing

          Fix NOW!

          keiths62771568
          keiths62771568
          Participant
          October 2, 2018

          This is even more strange, some users (people who have full CC licenses) can get to the old dashboard. If you just have Adobe Sign or Acrobat DC license, you can't get there. It keeps redirecting you back to the useless document cloud screen.

            AmberWildcraftDesigns
            AmberWildcraftDesigns
            Participant
            October 5, 2018

            I have the full CC license and I cannot access the dashboard either...incredibly frustrating when business needs to continue. I don't care about the new interface, I just NEED my signed documents. Not just the most recent...ALL OF THEM!

              D
              DXcc3
              Participant
              October 5, 2018

              They removed the dashboard access for all licenses as of today. yesterday there was a button in the left column that took you to the dashboard, now it's missing. Here is a screen shot of the button that was there up until today.

              I
              INETOffice
              Participating Frequently
              October 2, 2018

              The link https://na1.documents.adobe.com/account/agreements  doesn't send you to the Adobe Sign Dashboard anymore. It sends you to Adobe Document Cloud which is not the same at all. Any suggestions?

              B
              bena31159095
              Participating Frequently
              October 4, 2018

              same issue here!!

              B
              bena31159095
              Participating Frequently
              October 4, 2018

              I agree with the person that stated:

              "I would consider the ability to see the dashboard from the old version a critical functionality, based on the comment from meenakshin83966505, "All the Adobe Sign functionality that you are used to is still available within this new unified user experience and all of your data is also still accessible from the new User experience," where is this functionality to visibly see the dashboard now? In addition, where is the streamlined list of documents organized by pending, signed, cancelled?"

              Further - i keep getting error messages:

              and frozen access:

              Worked really well until a couple of days ago.  Previous version was great and Dashboard was very helpful.  This one - not so much

              I
              infusionc25649970
              Participant
              August 20, 2018

              We just cancelled out Adobe Sign account and moved back to DocuSign.  Absolutely ridiculous that any time we want to send out an agreement we have to spend 5-10 minutes hunting to find the link to log in.  Then when you think you found it, it is actually just logging you into your Adobe account page where it shows you subscribe to Adobe Sign, with still no link to login to it anywhere. 

              The best part with this is that Adobe product managers are probably all over there thinking their product is so great, and trying to push the sales team to sell more etc, when meanwhile there's a MAJOR issue preventing customers from actually using their service.  Poor sales reps at Adobe, working hard to sell something that is basically broken that no one seems to know about, or care about.

                DigitalAdrian
                DigitalAdrian
                Participant
                June 19, 2018

                FYI, that login page doesn't work if you use Google for signing in.  You have to go to the main Adobe.com site, sign in with Google, then go to https://na1.documents.adobe.com/account/home

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