Photoshop Elements 12 has stopped working

mine is with photshop elements 13, installed for first time and same problem- Adobe Photoshop elements 13 has stopped working...

I'm on a MAC and Photo elements also continus to kick me off.  The only way I can continue to use this program.

Close out of photo elements, right click the picture you want to open and then select photo elements and it should work.  If I open photo elements first and then the picture I want- it will shut me out.

I had the same problem, but this fixed it immediately. Worth a try. Since upgrading to windows 10, my photoshop and lightroom refused to load too, but reinstalling the suggested software shown solved the issue with all 3 pieces of software. Hope this helps

Just had the problem. Came here because i had some poor experience with Adobe chat, twice over a known issue which affected registry entries ... anyway, renaming the two files as suggested worked for me so i figure reinstalling will also work but renaming is faster. FYI programdata is a hidden folder so go to root directory C: then search for the two files manually then rename to *.old ifn case you rather avoid unhiding the folder first

Sorry, dont have time to read this whole thread, but I rmoved microsofts malware software (sorry forgot the name) because I imagined it conflicted with Avast. Reinstalled Photoshop and everything seems to be fine for now.I hope you get the idea and that it helps. I now must rush away to do something else. Good luck.

I have the same problem since yesterday...its not even opening...

Hi,

Maybe not solution to your problem but following worked for my Adobe Lightroom, part of the latest Photoshop CC, which continually failed to open during first month of my subscription.

The Photoshop worked fine. An update for PS failed to worked recently and having googled it , I saw that someone suggested disabling McAffee Realtime scan and firewall during setup. This finally solved both problems and voila, all's working great !

Best of luck, in any case.

PMcm

Just recently started having the same problems with Elements 12 under Windows 7. Tried the fix suggested by Dina's Forum, where she renamed the two files,

C:\ProgramData\Adobe\Photoshop Elements\12.0\ThumbDatabase.db3

C:\ProgramData\Adobe\Photoshop Elements\12.0\Locale\en_us\MediaDatabase.db3

and let it rebuild them and so far it is working with no problem. It was shutting down ever 5 minutes or so. As a bonus, Elements also seems to start up faster.

Hi dldc2 - I did roll back my Windows 7 updates a couple of times and that fixed the problem temporarily.  The problem with that approach is it really isn't practical to stop taking Windows updates - you'll be missing out on key security fixes etc. and there is no way to tell which update is (if any) causing the problem.  It does however, seem like the problem is a conflict between Windows and PSE12.  I was able to get my PSE 12 to work once again by removing and re-installing (twice!) and it finally worked.  I also found there was a PSE12 update that I needed to manually install from the Help/Updates menu in PSE12.  At least for now, it's working fine.  But I've thought that before too so we'll see how long it will continue to work.  Good luck to everyone - it's great software when it's working!

Did you have a Windows update?  Our Photoshop Elements 12 stopped working after one, showing the same message.  We restored the computer to a point before the updates (and made sure to turn off the automatic updates).  That took care of the problem