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keenox
Participating Frequently
April 16, 2009
Answered

Wacom Intuos4 and Photoshop CS4

  • April 16, 2009
  • 19 replies
  • 58940 views

I can't get pen tilt working in Photoshop CS4. If I choose pen tilt option in brush shape for shape dynamics it works as if the control would be set to pen pressure sensitivity. Diagnostics in driver options show tilt is detected. Tilt only works for angle control in CS4. And I'm using the latest update for CS4. In spite of this, i tried my intuos4 in corel sketchpad and it works great, just as expected. It detects pressure, tilt angle and tilt direction. I don't know what could be the problem. Can someone confirm having tilt working in CS4?

I'd like to use tilt for roundness control.

    This topic has been closed for replies.
    Correct answer Robert Enns

    Robert - that is not how any of the pressure related settings work in Photoshop.

    Tilt is just another pressure like mapping - it just changes things the same way pressure does, or angle, or speed, or direction, or any other tablet input.

    What you are talking about isn't a bug, but a feature request to completely change the way brushes work in Photoshop.


    Robert - that is not how any of the pressure related settings work in Photoshop.

    Then how DO they work for goodness sake. Please, please explain what I must do to make tilt show up as an effect in PS. You still haven't once said here is a brush selection and settings. Make some strokes on a canvas with these settings at several tilt angles and you will see a difference.

    Tilt is just another pressure like mapping - it just changes things the same way pressure does, or angle, or speed, or direction, or any other tablet input.

    What you are talking about isn't a bug, but a feature request to completely change the way brushes work in Photoshop.

    A feature request? To ask that an airbrush setting behave like an real airbrush?

    You said it works just like it does in Painter. Either it does or it doesn't. And the airbrush setting most certainly does not in my trials.

    You may feel frustrated but so do the rest of us who can't seem to make it work. And you aren't being the least bit helpful by saying "that's not the way it works." Give us a clear example where you see a difference (with settings to reproduce it)

    We keep asking.

    19 replies

    Participant
    May 30, 2010

    Delete

    Participant
    May 28, 2010

    bumping for the morning crowd...

    SG...
    Adobe Employee
    Adobe Employee
    May 28, 2010

    Hi,

    I've forwarded this on so we can try and reproduce the problem. Which Wacom tablet do you have, the Intous4?

    regards,

    steve

    Ps. If you don't get much response on this thread, you may want to start a new one with CS5 in the title.

    Participant
    May 28, 2010

    Its the ituos 3 PTZ

    Used both the latesta nd the 6.1.1 vista 64 drivers (Wacom support

    recomended the 6.1.1 drivers over the phone)

    Participant
    May 27, 2010

    i'm going to go ahead and bump this thread.

    while the thread was entertaining to read, its sad that the end result was 'wait for CS5'.

    I've installed CS5 a number of times, all on Windows 7 x64 profesional computers running the i7's and either the nvidia quadro 570 or the quadro 1500.

    Pen tilt/Pressure does not work in the 64 bit adobe software, but it does in the 32 bit.

    I've installed on a laptop that has an nvidia mobile card, and it works fine.

    I've installed on a desktop with an ATI card and it works fine.

    but all of the ones installed with either the 570 or the 1500 have no pen pressure and no pen tilt.

    So... is there a fix for this? is there something I'm missing?

    I've contacted wacom... they said there's nothing they can do.  The wacom software is showing the proper readings for tilt and pressure when you launch them.  We tried both the most recent, and the 6.1.1 vista drivers - neither worked.

    Anyone have any suggestions?

    Participating Frequently
    May 30, 2010

    In light of the support (or to be more accurate, the lack thereof) we received for the problem in C$4, I'd say your best bet is to wait for C$6.  One of things that would have been nice, is if Adobe had actually informed us as to what was different about our systems so we could potentially rectify the situation (supposedly tilt actually did work on some systems as it is supposed to).  Even if the solution were too egregious for the problem at hand, still, it would have been the minimum of due-diligence I'd say the purchasers of this program deserve.

    Matt

    Participant
    December 9, 2009

    I just wanted to add me to this thread since I also have that problem (only with CS4 though).

    December 9, 2009

    I'm glad you chimed in also.

    Chris' original position was that all the users were nuts since it works for the engineers. Eventually he relented that it did not work as it should and that QE will try to solve the problem.

    Although Chris' opinion was annoying (eg: all these users are stupid... (etc; insert what you want here), at least at some point user frustrations did get across because enough of us bitched about it.

    While Adobe does montior these forums it does not have to, the people at Adobe have always monitored these forums (although they seem care less than before). I think that, as this thread shows, if enough users complain about an issue in one thread, they wil pay attention.

    The point if marketing doesn't think a problem is important because the complaints don't go through proper channels. The engineers are aware of problems and would like to solve issues but marketing says do this or that because this is what we can sell. This about stocks and giving a good divide to shareholders (although this doesn't make any sense at all when you think about it).

    The bottom line is Adobe is not quite the same company they used to be but do, begrudgingly listen to the customer base when it serves them.

    Honestly, overall, I am happy with Adobe as a company, but it is not the same company I dealt with back in the mid-ninties.

    Chris Cox
    Legend
    December 10, 2009

    Although Chris' opinion was annoying (eg: all these users are stupid... (etc; insert what you want here), at least at some point user frustrations did get across because enough of us bitched about it.

    No, Chris's observations (not opinion) were correct -- I did not see the problem when I tested it.

    The problem was more complex than you (or I) realized.

    I repeatedly asked for more info so we could reproduce it, and it took us a while to reproduce it.

    I never said anything about anyone being stupid, or even being wrong -- just that we were not seeing it, and needed more information.

    Quit reading things into my words that aren't there to start with.

    We listen, but when you see something that we don't -- you're going to have to work with us to help us reproduce the problem.

    And accusing us of crap because we don't see exactly what you see on your particular system, doesn't help.

    Participant
    July 9, 2009

    Oh no, the intuos4 come out just after I bought intros 3

    spiderpoman

    keenox
    keenoxAuthor
    Participating Frequently
    July 13, 2009

    Any good/useful news?

    Participant
    July 18, 2009

    well do we have a fix yet

    keenox
    keenoxAuthor
    Participating Frequently
    June 13, 2009

    Any news, Chris?!

    Chris Cox
    Legend
    June 13, 2009

    I've been out of the office with a cold.  We've got people looking into it, but I haven't touched base with them this week.

    Chris Cox
    Legend
    June 18, 2009

    Photoshop QE can now reproduce the problem.  We're looking into it.

    Ricky-T
    Inspiring
    June 8, 2009

    I'd presume illustrator is written entirally different inside, and so the bug won't affect it. All it seems can be done is to do extensive user testing to see what causes it and what doesnt, then report back to Adobe.

    Ricky-T
    Inspiring
    June 6, 2009

    Can other programs other than graphics tablets and photoshop possibly have anything to do with this? If so, maybe people should post up installed programs too.

    It seems that my photoshop appears to react the same as Mama Shan's does. It works, but has little effect in the roundness jitter. Is this the case for EVERYONE? (including Adobe computer systems?)

    It does, however, work perfectly in angle jitter. Setting pen tilt to size jitter seems to be exactly the same as setting it to pen pressure. Is this the same for EVERYONE too? Actually it seems to work simlar to PS7, but seems to still respond to pen pressure unlike PS7, which it shouldn't in the way it has been set up.

    Participating Frequently
    June 6, 2009

    To Ricki T-- Yes mine works like yours assuiming for your Tilt it has to be an odd shape brush or elipse to see effect of angle using Tilt.

    Ricky-T
    Inspiring
    June 6, 2009

    Right. Lets get this worked out first:

    Tilt works for me in most areas (compaired to Photoshop 7.0.1), apart from one area. If i turn off everything and just have a normal hard brush set up so that only Roundness Jitter is set to pen tilt, the pen tilt affects the brush size very insignificently to compaired to PS7. Other than that, i see nothing wrong with tilt. I.E: Setting the same brush up using only Angle Jitter set to pen tilt, this works absolutly fine....or at least the same as Photoshop 7.

    This is on Windows XP Home Edition 32bit SP3, newest drivers installed for Intuos 4, Photoshop CS4 and Graphics Card.

    Is this the same for everyboby here? Or does Angle Jitter work like it always has done in older version of Photoshop for some people? (Is still very noticable instead of minute changes in brush size.)

    Ricky-T
    Inspiring
    June 5, 2009

    I have a question. If the difference in preformance between older versions and CS4 is resolved (one day), will CS4 be patched up, or will it have to wait until CS5 now? Or does that entirely depend on where the problem lies in Photoshop's coding?

    Chris Cox
    Legend
    June 5, 2009

    "difference in preformance " - I assume you're referring to the pen tilt and not something else?

    It depends a lot on what the problem is.  Right now I just don't know.

    Bugs that require a lot of changes are risky to fix in dot releases (they may introduce more bugs, or take a long time to review and test).

    Dot releases are usually reserved for critical bugs - things that cause people to lose work (crashers, file corruption, etc.) and major workflow blockers (slow redraws, keyboard shortcuts don't work, etc.).

    Ricky-T
    Inspiring
    June 5, 2009

    Yes i was reffering to pen tilt.

    So it would be unlikely that it would be fixed for this version as there are other ways to do what pen-tilt does, and so is not seen as a major problem to be patched up?

    EDIT:

    Could the program be updated via an Adobe Update? instead of releasing a patch to make it version 11.0.2? Or is that not possible for such a case? Or am i just jumping too far ahead entirely here, and only when the area that needs to be chaged is found, anyone will know?