$59.99 to cancel forever?

[david_cazenas9104]

Is this the price to cancel at any point in time or as it says on your site "As part of the original subscribed agreement, this fee will apply if you cancel now and end your annual commitment early." What is early? Doesn't state anywhere on your site when "early" is and when the annual commitment started!

[Jeffrey_A_Wright]

Thanks for posting your question about your recent subscription commitment to this public discussion forum, David. You can find more information about the cancellation process, including a timeline of any fees, at https://adobe.ly/42wl2MS. ^JW

[david_cazenas9104]

The timeline does not state if or when no cancelation fee applies. Is there always a cancelation fee? There is no date specified as to when my "annual, billed monthly plan" ends or subsription is renewed. Is this something Adobe hides so they can continually charge fees and keep customers in the dark about?

"Per the terms of your subscription, if you cancel today, you’ll be charged an early cancellation fee." What are the terms of my subscription? 

[kglad]

there's no cancellation fee is you cancel during trial period (generally the first 2weeks of your first trial).

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

[Shivangi_Gupta]

I reviewed your account details, @david_cazenas9104. I can see that you have an active plan for Adobe Lightroom since 1 month and 26 days. Since this is an annual plan, Adobe offers it at a discounted rate. If you cancel the plan before term end, you may need to pay early termination fees as mentioned in the article shared by my colleague above.

I hope it answers your question.
^Shivangi

[kglad]

the cancellation penalty varies from 6 x the monthly payment to 0.