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1

a question about cancalation of my plan

Community Beginner ,
Sep 20, 2025 Sep 20, 2025

I had an anual plan of Adobe Acrobat Pro paid monthly which started the 31 of August 2025 I just canceled it, do I have to pay the penalty of of 136,33€?

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Community Expert ,
Sep 20, 2025 Sep 20, 2025

I don't know. This is a user-to-user forum, so I doubt there's anyone here who could definititively can help you.

 

This is the latest information I've found about cancelling subscriptions:

https://community.adobe.com/t5/acrobat-discussions/request-for-subscription-cancellation-and-refund/...

 

Hope this helps you,

 

Randy

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Community Expert ,
Sep 20, 2025 Sep 20, 2025

The cost of an annual plan is cheaper than that of a monthly one (even if you pay on a monthly basis), because you made a commitment for a year. If you cancel it halfway through, you are charged the difference between what you paid and what a monthly plan would have cost you for that time.

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Community Beginner ,
Sep 20, 2025 Sep 20, 2025

I started the program on the 31th of August 2025. How much will I have to
pay?
Thank you

--
Pericles Vlachos
<personal info removed>

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Adobe Employee ,
Sep 22, 2025 Sep 22, 2025

Hi Pericles,

Thanks for reaching out!

I’ve reviewed your account details and noticed that you're currently subscribed to an annual plan for Adobe Acrobat Pro. Since this plan is offered at a discounted rate with a yearly commitment, it includes early termination fees if canceled before the term ends. You can check the details here: https://adobe.ly/423GQ26

Let us know if you have any additional questions.

^Shivangi

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Community Beginner ,
Sep 22, 2025 Sep 22, 2025

I decided to renew my subscription, Can I do it now or the 30nth of
September I have to buy it again
Thank you very much
--
Pericles Vlachos
<personal info removed>

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Community Expert ,
Sep 22, 2025 Sep 22, 2025

You can do it now. The renewal is accumulative, as in: If you have three months remaining on your current subscription and you buy a 12-month renewal, your subscription will expire in 15 months.

 

Hope this helps,

 

Randy

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Community Expert ,
Sep 22, 2025 Sep 22, 2025

the sooner you renew/extend your subscription, the better.  ie, less problems esp your using a code.

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Community Beginner ,
Sep 24, 2025 Sep 24, 2025

Can you give a link to pay again for Acrobat reader Pro?

--
Pericles Vlachos
<personal info removed>

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Adobe Employee ,
Sep 24, 2025 Sep 24, 2025

Hi Pericles,

 

Your subscription to Adobe Acrobat Pro is still active. Do you wish to purchase it with another email address? If yes, you can check the plans and pricing here: https://adobe.ly/4nfXHqV

Let us know if it helps.
^Shivangi

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Community Beginner ,
Sep 24, 2025 Sep 24, 2025

If I buy with another email Do I have to pay the penaly of 136,33€, I want to renew my subscription to the same email so that I don't have to pay the penalty  of 136.33€

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Community Expert ,
Sep 24, 2025 Sep 24, 2025

check your account, https://account.adobe.com to see how long your subscription lasts.  and it will automatically renew.

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Community Beginner ,
Sep 24, 2025 Sep 24, 2025

Thank you for your answer, I canceled my subscription which ends on the
30nth of September but I want to renew it, how can this be done?
--
Pericles Vlachos
<Removed by Moderator>

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Community Expert ,
Sep 24, 2025 Sep 24, 2025

you'll have to start a new one if it's already canceled.  otherwise, just pay what's due.

 

https://helpx.adobe.com/manage-account/using/change-plan.html

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Community Beginner ,
Sep 28, 2025 Sep 28, 2025

Can anybody how can I renew my canceled subscription today? I try to buy again AcrobatReader Pro but it is not permitted 

sv8bur_0-1759073081791.png

 

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Community Expert ,
Sep 28, 2025 Sep 28, 2025

try a mobile phone's updated non-opera browser with wifi disabled 

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Community Beginner ,
Sep 28, 2025 Sep 28, 2025

I will try to do it the 30nth of September the day of my subscription

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Community Expert ,
Sep 28, 2025 Sep 28, 2025
LATEST

yes, you probably can't re-subscribe until your current subscription ends.

 

but see if you can change your current subscription, https://helpx.adobe.com/manage-account/using/change-plan.html

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