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Access to the new Adobe Perks portal not working

Participant ,
Mar 07, 2023 Mar 07, 2023

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Anyone else who cannot access the offers on Adobe Perks, even though you are logged in to your Adobe account and have a Creative Could plan?

https://www.adobe.com/uk/products/special-offers/adobe-perks.html 

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correct answers 1 Correct answer

Adobe Employee , Apr 17, 2023 Apr 17, 2023

Thanks for asking, Roger. I see an update on this issue as recently as today, but nothing which can be shared.

 

Thank you, everyone, for providing the requested information. I have logged this information, plus details about your account, to help facilitate the discovery of a solution.

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Hi all,

 

same here. The Perks portal doesn't show any clickable link to redeem the offers. I am on Vodafone Wifi, and on 3 mobile, neither works.

 

Txiki

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Adobe Employee ,
Apr 11, 2023 Apr 11, 2023

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Thanks, Txiki!

 

I wish I had an update to share, but I thank everyone for their participation and for providing these details while this is investigated.

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Participant ,
Apr 16, 2023 Apr 16, 2023

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Hey Jeff, are you guys getting anywhere with this? Since it affects so many different ISPs and browsers, surely it has to do with our Adobe accounts somehow?

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Adobe Employee ,
Apr 17, 2023 Apr 17, 2023

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Thanks for asking, Roger. I see an update on this issue as recently as today, but nothing which can be shared.

 

Thank you, everyone, for providing the requested information. I have logged this information, plus details about your account, to help facilitate the discovery of a solution.

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Participant ,
May 08, 2023 May 08, 2023

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So now it seems as if something has happened since the offers now work for me.

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Adobe Employee ,
May 08, 2023 May 08, 2023

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Thanks for the update, Roger! Have others been able to redeem the offer successfully?

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Community Beginner ,
May 09, 2023 May 09, 2023

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Working for me now too I think, the "Go to offer" buttons now appear at least.

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Adobe Employee ,
May 09, 2023 May 09, 2023

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Thanks for confirming, Gridpattern! 

 

I will still plan to update this public discussion if I have any updates to share, but it appears the errors have been corrected for now. Thank you, everyone, for your patience and input!

 

For future viewers of this discussion, please follow the suggestions offered in this discussion if you cannot redeem the offer.

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New Here ,
May 14, 2024 May 14, 2024

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I received an email for Adobe partner perks. I am a single Creative Cloud subscriber and have been for years. I can't find access to these perks. I'm in the United States. 

 

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Community Expert ,
May 14, 2024 May 14, 2024

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