• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

account cancellation or suspension

New Here ,
Sep 27, 2021 Sep 27, 2021

Copy link to clipboard

Copied

Does anyone know if I can pause my account and how do I do it?

TOPICS
Account management

Views

269

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 27, 2021 Sep 27, 2021

Votes

Translate

Translate
Community Expert ,
Sep 27, 2021 Sep 27, 2021

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 27, 2021 Sep 27, 2021

Copy link to clipboard

Copied

Moved to the Account, Payment, & Plan forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 27, 2021 Sep 27, 2021

Copy link to clipboard

Copied

LATEST

For what purpose do you wish to stop your plan?  I ask because cancelling an annual plan early will result in a 50% termination fee.  And if you're currently enjoying a student discounted rate, you'll lose it when you try to re-subscribe again later.   

 

The costlier month-to-month plans afford more flexibility to start & stop whenever you wish without penalty.


===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines