Adobe acrobat reader PDF complete free period end

[Nicki2218754054py]

I have just opened a pdf and there is a banner sayong pdf complete complimentary period over. I have no idea what this is or how to sort it.

[ls_rbls]

Adobe Acrobat Reader DC is a completely free to download and use PDF viewer.

But it seems that you've downloaded and installed the wrong installer.

The message that you're getting is associated with the Adobe Acrobat Pro DC (full desktop version, PDF viewer and editor).

The  free trial period expires seven days after installation and usage, in which case you must cancel if you don't wish to enroll with an active paid subscription or if you choose to keep the service and enrollment continue to use the software and choose a plan for payment options . 

[OnlineVenture]

You have not answered the question. The question is " How do I cancel my subscription". It is all very well that you say that if we do not want to contine then we must cancle the subscruption ... so then tell us how to do it? Where is the link to 'un-subscribe? Abd what email address can I use to contact some [removed by moderator] in this organisation?

Jean L R Hughes

[jane-e]

Hi

We cannot help you with billing on this forum. Contact Adobe Customer Care:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 

Or send a tweet to @AdobeCare for support.

If you want us to help you decipher the message, share a screenshot so we can see what you are seeing.

~ Jane

[John Waller]

You have not answered the question.

The original question was in two parts. What this is and how to sort it?

"What" has been correctly answered.

How to sort it (cancel), is explained here

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

[Nancy OShea · Accepted solution]

@Nicki2218754054py  and @OnlineVenture,

You may cancel from your online Adobe Account by logging-in below.  Click the Manage Plan link.

https://account.adobe.com/plans.

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How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

If you need further assistance, CONTACT ADOBE SUPPORT directly:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
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https://tinyurl.com/10791730