Adobe acrobat reader PDF complete free period end

New Here ,
Dec 10, 2021 Dec 10, 2021

Copy link to clipboard

Copied

I have just opened a pdf and there is a banner sayong pdf complete complimentary period over. I have no idea what this is or how to sort it.

Views

70

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Dec 11, 2021 Dec 11, 2021

@Nicki2218754054py  and @OnlineVenture,

 

You may cancel from your online Adobe Account by logging-in below.  Click the Manage Plan link.

https://account.adobe.com/plans.

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

If you need further assistance, CONTACT ADOBE SUPPORT directly:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

...

Likes

Translate

Translate
Adobe Community Professional ,
Dec 10, 2021 Dec 10, 2021

Copy link to clipboard

Copied

Adobe Acrobat Reader DC is a completely free to download and use PDF viewer.

 

But it seems that you've downloaded and installed the wrong installer.

 

The message that you're getting is associated with the Adobe Acrobat Pro DC (full desktop version, PDF viewer and editor).

 

The  free trial period expires seven days after installation and usage, in which case you must cancel if you don't wish to enroll with an active paid subscription or if you choose to keep the service and enrollment continue to use the software and choose a plan for payment options . 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 11, 2021 Dec 11, 2021

Copy link to clipboard

Copied

You have not answered the question. The question is " How do I cancel my subscription". It is all very well that you say that if we do not want to contine then we must cancle the subscruption ... so then tell us how to do it? Where is the link to 'un-subscribe? Abd what email address can I use to contact some [removed by moderator] in this organisation?

 

Jean L R Hughes

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

Copy link to clipboard

Copied

Hi

We cannot help you with billing on this forum. Contact Adobe Customer Care:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 

 

Or send a tweet to @AdobeCare for support.

 

If you want us to help you decipher the message, share a screenshot so we can see what you are seeing.

~ Jane

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

Copy link to clipboard

Copied

quote

You have not answered the question.

 

The original question was in two parts. What this is and how to sort it?

 

"What" has been correctly answered.

 

How to sort it (cancel), is explained here

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

Copy link to clipboard

Copied

LATEST

@Nicki2218754054py  and @OnlineVenture,

 

You may cancel from your online Adobe Account by logging-in below.  Click the Manage Plan link.

https://account.adobe.com/plans.

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

If you need further assistance, CONTACT ADOBE SUPPORT directly:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines