Adobe Authenticator App

[deluzidecolor]

Hi All,

I installed Adobe Authenticator App (AAA) on latest iOS and it does not serve its purpose.

I turned two factor authentication and set up to use AAA. 

When I open AAA it asks me to scan a code to add my account  (see screenshot). Where can I find this QR code? 

Tried reinstalling AAA and it did not help. I do have Creative Cloud app installed on this iOS.

I asked to three consultants on chat and none of them could help me out.

Any idea how to solve this?

[Bernd Alheit · Accepted solution]

Read this:

https://helpx.adobe.com/manage-account/using/secure-your-adobe-account.html 

[deluzidecolor · Accepted solution]

Thanks @Bernd Alheit .

I deactivated 2-factor-authentication and set it up from scratch. Adobe Authenticator App never worked for me so I uninstalled it and installed Adobe Account Access. Finally I am able to authenticate on my phone with click and without need to retype codes.

Case closed and solved.