adobe charge me with out plan

New Here ,
May 03, 2022 May 03, 2022

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(from adobe the answer)

Thanks for the details and I would like to inform you that from the above provided Information, I have located a alternative account which looks like the Typo error account (invalid account )I am going ahead with the cancellation of the plan and initiating the refund for the amount received to us.

ok typo error account but i didnt get any answer how this alternative account has my credit card!!!!!!!!

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Adobe Community Professional ,
May 03, 2022 May 03, 2022

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Contact your credit card fraud department and tell them your card number has been stolen

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New Here ,
May 03, 2022 May 03, 2022

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if this is the case, I am waiting for the answer from adobe first, how can another 
account have my own card?
if someone has stolen it he would go to make an account on adobe and not 
just make purchases
 

 

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Adobe Employee ,
May 03, 2022 May 03, 2022

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Manos, if you have any questions about charges to your account, then please contact our support team directly at https://helpx.adobe.com/contact.html?rghtup=autoOpen.

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