Adobe Inc, 8008336687 keeps charging my CC but I dont have Adobe!!!!

[Bob30701675fv9y]

HELP!!!! I just noticed that ADOBE has been charging my CC $31.35 CAD for god knows how long. I looked under all my subscriptions and all emails I own and I don't see ANYTHING under my plans or subscriptions

Adobe Inc, 8008336687

Is the charge to my CC!!! 

Someone Help Please!!!

[John T Smith · Accepted solution]

1 - you MAY need to contact the fraud people at your credit card

2 - This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[kglad]

if you have not started an adobe trial subscription in the past, contact your credit card issuer to report the fruad per @John T Smith.

if you had started a trial in the past, contact adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

[Nancy OShea]

Did you install a mobile app from Google Play or Apple Stores? 

You should contact the appropriate vendor to cancel.

Adobe doesn't keep track of mobile apps obtained from other vendors.

[jimmy025]

keeps charging my CC but I dont have Adobe!

[kglad]

@jimmy025 

contact support.

[John T Smith]

How did you miss my reply from June 24 2023?

Go up and read that now