Adobe Partner Offer cannot be accessed

[MJM276932507zri]

I want to redeem an offer and am redericted to www.adobepartneroffer.com.

However, the website cannot be accessed so that I can't get my redeem code. Is the website down for some reasons? Why don't Adobe fix this issue?

[Casey M.]

I am having a similar issue. I ordered a Logitech mouse from Amazon that supposedly comes with a free month of Adobe CC. The link is down, Adobe told me to contact Logitech, Logitech told me to contact Amazon, Amazon went above and beyond trying to help but determined that only Adobe can help.

[kglad]

follow the directions at adobepartner.com:

We are experiencing technical difficulties impacting your offer for Adobe software. The technical teams are working on resolving the issue with the highest priority.

In the interim, while the service is down, please contact Adobe Customer Care at serviceoutag@adobe.com with the following information:

• Name
• Email address
• Phone number
• Partner name
• Adobe product
• Preferred language

You will be able to redeem the original offer once the service has been restored. Please check back periodically.

Our sincerest apologies for the inconvenience and thank you for your patience.

[Kanikas]

Hi, 

We apologize for the frustration. We are experiencing technical difficulties with the site and are diligently working to resolve the problem. Please check the site https://www.adobepartneroffer.com/ again for information to follow for assistance while the service is down.

Thank you for your patience. 

Warmly

Kanika 

[Dan30681177ao4v]

Winner winner chicken dinner.  Award goes to the most useless and unhelpful reply from a CSR.  This seems like a shady marketing tactic between 3rd parties and Adobe.  Whether or not Adobe realizes it, they are basically stating that they are not capable of managing what should be a simple website.

[Jeffrey_A_Wright · Accepted solution]

Dan, and others, thank you for your reply; as others have stated, the site https://www.adobepartneroffer.com/ is again experiencing technical difficulties. The site has been down since June 9, 2023.

I will now be locking this discussion. Please see https://www.adobepartneroffer.com/ for updates about the status of the site. If you have specific questions about how the outage will affect you, please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to begin a secure chat session with a member of our support team.

[Paule201]

I try to connect to the website, and it worked. It seems the website is back.

[kglad]

thanks for the update, @Paule201 

[yogesh30412652tmcs]

Hey, could you check it once again. Im trying but it shows error

[A30416557udy8]

This seems to be down again. Is there an ETA for the fix?

[LagniappeCinemas]

These sites are all still down as of June 10, 2023.

[Guest]

ye i am in same situation 

[kglad]

use the email i posted previously 

[A30416557udy8]

That email does not exist. I get an automated reply from postmaster@adobe.com telling me that "serviceoutag" was not found at adobe.com. I even tried with "serviceoutage", same thing.

[kglad]

then we'll have to wait until adobe fixes something related to this.

[LaRayon]

I was trying to redeem my Western Digital promo but I can't reach the site. As long as I see it is a persistent problem. How can I redeem my promo? And yes, I have no code, just a link.

[kglad]

tou have to wait until the site's working or adobe supplies an alternative.

[LaRayon]

I have 30 days to redeem the promo I hope it gets solved.

[kglad]

i don't know anything that can be done to speed things.

[NORBERTO30611526iftm]

Tengo el mismo problema que tú ya que mi código caduca en menos de 30 días y la página sigue caída, yo también vengo de la promoción de western digital

[Савелий305604145g8k]

June 17, 2023 - still not working

[Far30565614oy5a]

June 18 still not working. 

[kglad]

no sense updating each day (unless the site is up). once every week or two is more reasonable.

[Normform.art]

Trying to access it for a few days, but the site is still down 😞