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Adobe Partner Offer cannot be accessed

New Here ,
Apr 17, 2023 Apr 17, 2023

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I want to redeem an offer and am redericted to www.adobepartneroffer.com.

 

However, the website cannot be accessed so that I can't get my redeem code. Is the website down for some reasons? Why don't Adobe fix this issue?

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correct answers 1 Correct answer

Adobe Employee , Jun 23, 2023 Jun 23, 2023

Dan, and others, thank you for your reply; as others have stated, the site https://www.adobepartneroffer.com/ is again experiencing technical difficulties. The site has been down since June 9, 2023.

 

I will now be locking this discussion. Please see https://www.adobepartneroffer.com/ for updates about the status of the site. If you have specific questions about how the outage will affect you, please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to begin a secure chat session wit

...

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Community Expert ,
Apr 17, 2023 Apr 17, 2023

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Hi @MJM276932507zri,

I also see that the site is not responding and seems to be down. What you could do is contact Adobe support, they should be able to help you with your redemption. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Community Expert ,
Apr 18, 2023 Apr 18, 2023

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yes, the site is down. retry in a day or two.

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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MJM, sorry you are unable to access the Adobepartneroffer.com site. What type of offer code are you trying to redeem? Did you purchase an Adobe membership or a particular software title?

 

Please see https://helpx.adobe.com/download-install/kb/redemption-code-help.html for information on redeeming a redemption code to gain access to both subscription and non-subscription Adobe offerings.

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New Here ,
Apr 27, 2023 Apr 27, 2023

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I'm also encountering this issue when trying to follow a link directing to www.adobepartneroffer.com.

In my case it's to redeem an offer for creative cloud, offered from Logitech.

The above mentioned link (https://helpx.adobe.com/download-install/kb/redemption-code-help.html) for redeeming codes does not seem to be applicable in this case, as I don't have a 6 character/digit code to use.

 

I'm also unable to contact Adobe chat support - clicking on "Contact Us - Start Now" link on the support page (Adobe Help Center) has no response (with pop-ups enabled in Edge).

 

Help gratefully recieved on this issue.

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Community Expert ,
Apr 27, 2023 Apr 27, 2023

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@atlrcfp 

 

you need to have an adobe subscription to contact adobe support via chat.  do you?

 

also, i recall a few previous logitech redemption problems in the past that were resolved by contacting logitech.

 

 

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New Here ,
Apr 18, 2023 Apr 18, 2023

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Adobe Partner offer page is not reachable when click on "Click Here"from adobe contributor dashboart blue ribbon.
its redirecting to bellow attached error page, Please look in to this issue 

 

Screenshot 2023-04-19 085434.png

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Community Expert ,
Apr 18, 2023 Apr 18, 2023

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again, the site is down.

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New Here ,
Apr 18, 2023 Apr 18, 2023

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Thank you for the reply,
Yes , i know that the site is down, i want to when they will fix this issue or are they aware of this issue, beacause the site is not reachable for last 4, 5 days

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Community Expert ,
Apr 18, 2023 Apr 18, 2023

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i know of no way to contact them. try google to see if you can find a way.

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New Here ,
May 02, 2023 May 02, 2023

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hello, were you able to access the site? I can't access right now. I'm trying to figure out if it's a long standing issue.

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Community Expert ,
May 02, 2023 May 02, 2023

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Community Expert ,
May 02, 2023 May 02, 2023

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Try using another web device / browser that accepts cookies and does not have script blockers or VPN enabled.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 04, 2023 May 04, 2023

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Is there any information when the site will be available again? Been getting this error.

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Community Expert ,
May 04, 2023 May 04, 2023

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@Nokkback 

 

what exactly are you trying to do and access?

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New Here ,
May 04, 2023 May 04, 2023

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I got a 1-Month free subscription for creative cloud from western digital and been trying to redeem it over the adobepartneroffers website.

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Community Expert ,
May 04, 2023 May 04, 2023

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go to https://redeem.adobe.com and enter your redemption code for adobe.

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New Here ,
May 04, 2023 May 04, 2023

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I got no code. I just got an email from WD with a link to the adobepartneroffer site.

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Community Expert ,
May 04, 2023 May 04, 2023

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@Nokkback 

 

contact western digital 

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New Here ,
May 04, 2023 May 04, 2023

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@kglad  will do that, thanks 🙂

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Community Expert ,
May 04, 2023 May 04, 2023

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keep us updated 

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New Here ,
May 04, 2023 May 04, 2023

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I also received a link from HP a month ago to go to www.adobepartneroffer.com/MY-PERSONAL-CODE to redeem my "12 Month Adobe Creative Cloud Photography Plan" bonus and activate the product/plan through the site adobepartneroffer.
Unfortunately, the site www.adobepartneroffer.com hasn't worked for a long time and I haven't been able to redeem the product yet.
I've already contacted HP and they said it's Adobe's responsibility and I need to redeem it from the link once the site is up and running again.
Is it possible to estimate when the adobepartneroffer page will work again so that I can redeem the product/plan?

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Community Expert ,
May 04, 2023 May 04, 2023

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@axsign 

 

no

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New Here ,
May 04, 2023 May 04, 2023

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Can you give a rough estimate of how long it will be before the site works again? A few days, weeks or even months?

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Community Expert ,
May 04, 2023 May 04, 2023

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