Adobe Photoshop CS5 extended Students version

New Here ,
Dec 07, 2021 Dec 07, 2021

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Hi,

I have formatted my laptop and computer and where I went to reinstall the CS5 Adobe Photoshop extended Students version it has not asked me for the serial number on installation but I did log into my Adobe ID account and it installed it all ok and is working. The strange thing is I notice that the programme has disappeared from my Adobe Account for some strange reason so I went onto the Register button to put my serial number back in and it says it is already registered which I know it is already registered to me so I do not understand why I cannot see it from my adobe account as one of my products? My Adobe Dreamweaver CS5 is also the same and says "This Serial number is already in use" which I know both are already in use by me. Please can someone tell me how I can get these serial numbers back registered in my adobe account as they are registered to me and always have been. Thank you for your help Adobe.

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Adobe Community Professional ,
Dec 07, 2021 Dec 07, 2021

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Moving thread to the Account, Payment, & Plan forum from Using the Community

 

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Adobe Community Professional ,
Dec 07, 2021 Dec 07, 2021

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>Thank you for your help Adobe.

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
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