Adobe is a scam. Here is why:
My account was canceled on the 12th of April for fraudulent activity, reinstated on the 19th (with a month of free credit as reimbursement), and re-canceled on the 22nd because "I requested it" even though I had no such request.
Adobe says that my account was canceled due to fraudulent activity. Even though I've contacted 3 support agents so far, they didn't give me any information. When I contacted them through X @AdobeCare, they told me to contact support. I thought it was also support.
After trying diligently to scam me, Adobe "specialists" forced me to get a refund. Adobe scammed me because of a price increase and stole away my subscription.
During this process, they attempted to cancel my sub twice without a reason, double charge me, and customer service was exceptionally hellish. Specialists don't know what they are doing, and each and every one of them tries their best to lose a customer by scamming them for a few bucks.
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Heya,
I purchased my Adobe subscription plan approximately a month ago and have been using it without problem.
I'm using my plan on my personal computer and my iPad. However, after I installed Adobe Acrobat on my iPad today, I received an email stating that "Fraudulent activity detected on your Adobe Account" and my yearly, paid subscription is now canceled. No more explanation.
My problem is, I don't understand why this is happening at all. I need InDesign to continue the project I'm working on. Even though Adobe support said that they are investigating, 5-7 days is a bit much, so I wanted to ask, why do you think this happened?
I've seen similar posts and people seem to have either purchased from third-party websites or they are sharing the account. I don't, so I have no idea why.
This is a bummer for me, so I just wanted to ask.
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