ADOBE STORE 404 PAGE NOT FOUND

[joyyyy]

Hi i was trying to go into adobe store website, to check my invoice for adobe subscription plan. 

but it seems theres something wrong with the webpage, as i got redirected to a page stating 404 page not found, been trying multiple times and it still the same. i tried logging in with different devices is the same as well. 

Please see photos below for your reference.

[kglad · Accepted solution]

https://creative.adobe.com/plans

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Isabella Medina]

I have the same problem, I can't log in to see my invoices and I can't see the serial number of the product or use or manage the plan

[kglad]

to check, you have to use the same adobe id you used to buy or register your product.

[Isabella Medina]

yes, i have the same id

[kglad]

are you seeing a 404 page, too?

[Isabella Medina]

Yes!

[kglad]

contact adobe support.