Adobe won't let me cancel my Premiere Pro free trial

[chanel_1192]

I have read every article and watched every Youtube video I can find about how to cancel a Premiere Pro free trial and still have been unsuccessful at every attempt to cancel it. The trial doesn't show anywhere in my account, plans or payment, etc. I try to contact Adobe but the chat won't let me in contact with a human being. Can someone help me cancel this before I am charged. I am on the last day of my trial and I've been trying for days.

[Peru Bob · Accepted solution]

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecarethe