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/t5/account-payment-plan-discussions/apparently-i-can-t-recall-with-what-account-signed-for-a-plan-impossible-to-move-to-support/td-p/13896045
Jun 27, 2023
Jun 27, 2023
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Hi,
It seems impossible to contact your customer support without an active plan. I have an active plan, and either I am confusing the account or I can´t find it (yet is been paid monthly).
I need assistance to find the plan or recover the missing account. How can I contact support directly? Stuck on the bot asking for an active plan which I can´t show because I´m not sure what account was used.
Thaks
TOPICS
Account management
,
Billing
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1 Correct answer
Community Expert
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Jun 27, 2023
Jun 27, 2023
Try sending a tweet @Adobecare
-Manan
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/t5/account-payment-plan-discussions/apparently-i-can-t-recall-with-what-account-signed-for-a-plan-impossible-to-move-to-support/m-p/13896126#M40678
Jun 27, 2023
Jun 27, 2023
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Try sending a tweet @Adobecare
-Manan
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
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