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Apparently I can´t recall with what account signed for a plan. Impossible to move to support

New Here ,
Jun 27, 2023 Jun 27, 2023

Hi,

It seems impossible to contact your customer support without an active plan. I have an active plan, and either I am confusing the account or I can´t find it (yet is been paid monthly).

I need assistance to find the plan or recover the missing account. How can I contact support directly? Stuck on the bot asking for an active plan which I can´t show because I´m not sure what account was used.

Thaks

TOPICS
Account management , Billing
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correct answers 1 Correct answer

Community Expert , Jun 27, 2023 Jun 27, 2023

Try sending a tweet @Adobecare

-Manan

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Community Expert ,
Jun 27, 2023 Jun 27, 2023
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Try sending a tweet @Adobecare

-Manan

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