Bank BCA - INDONESIA

[Ario P]

I am a designer from Indonesia. I used BCA bank account. I also used Adobe. Specifically I used BCA Debit Online Feature which said "accepting international payment" but not Adobe. BCA said Adobe is not a secured merchant platform. I hate jeni*s, jag* bank, I want to have a simple life and simple payment only 1 bank. which is BCA. but BCA just dont want accept Adobe. I knew this problem can be solved maybe by using credit card, but as a muslim, I also want to represent all muslim in Indonesia who might also facing this same issue. what do you guys (adobe) saying about this. Do you have any plan/ official community in Indonesia that might want to propose to BCA to consider that adobe is a secure platform?

#AntiRibetRibetClub

here are the screenshots:

[Jullfiqar]

Jadi memang engga bisa ya pak? saya kebetulan baru mau beli pake BCA Mastercard Online debit ngindarin CC tosss dulu!

[Ario P]

yoi pak, tos dulu. Sepengetahuan saya, dari Adobe sebenernya mah open aja. Cuma BCA nya aja yang ga mau. saya sendiri males bayar lompat2 bank, saya juga ga punya kartu kredit kan.. pengennya BCA aja. tapi ya BCA nya ga mau audit adobe, adobe nya juga ga mau ngajuin.. ya kita ditengah2 pak. demikian..

[SuJoshi]

moving to Account and Payment queue.

[kglad]

contact adobe support to see if they'll accept payment from your bank.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

[Ario P]

yes, I already contacted/asking Adobe, adobe seems fine marked as "not a safe product" from my Bank (BCA) Indonesia. meanwhile.. there were millions of Designers in Indonesia need this access I assumed.

[kglad]

no one here can change adobe's business practices or decisions.  

if you want to make a suggestion to adobe regarding how they contact their business, you may find something here, 

 for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

for others, use https://www.adobe.com/products/wishform.html