Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Can I cancel my Adobe creative cloud plan?

New Here ,
Oct 17, 2020 Oct 17, 2020

Hi, Can I cancel my Adobe creative cloud plan?

 

too expensive to me because I'm a student

 

50% penalty...

 

I am a student and I don't have a lot of money right now. Is there any other way?

TOPICS
Account management
337
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 17, 2020 Oct 17, 2020

When you agreed to the contract https://www.adobe.com/legal/subscription-terms.html you agreed to pay a fee to cancel early

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than

...
Translate
Community Expert ,
Oct 17, 2020 Oct 17, 2020
LATEST

When you agreed to the contract https://www.adobe.com/legal/subscription-terms.html you agreed to pay a fee to cancel early

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines