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Can I change my country from Egypt to USA because of payment issues?

Nov 26, 2024 Nov 26, 2024

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I live in adobe and I can't buy the photography plan at all no matter what I try and do and I think it might have something to do with paying in egyptian pounds so I want to try and pay in dollars to see if it works. However, is this legal to do? I'm basically lying about my country so I wanted to see if it was ok with adobe.

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Community Expert ,
Nov 26, 2024 Nov 26, 2024

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The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

change your country on adobe.com, https://www.adobe.com/international/selector/

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

change currency - https://forums.adobe.com/thread/1999694

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

change adobe.com website language - https://forums.adobe.com/thread/1999693 

 

change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

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Hi @strahpic_4744,

This is an interesting question. I agree with @kglad.

Changing your country from Egypt to the USA to pay in dollars might seem like a potential solution, but it's important to consider the legal and ethical implications.

Adobe's terms of service typically require users to provide accurate information, including their country of residence. Misrepresenting your country could violate these terms and potentially lead to issues with your account, including suspension or termination.

Instead, I recommend reaching out to Adobe's customer support. They can provide guidance on resolving payment issues and may offer alternative solutions.

I hope this helps, and I wish you the best of luck in resolving your payment issues!

Best regards,

Shivangi

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