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Can I get my refund in this case

New Here ,
Nov 09, 2024 Nov 09, 2024

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On November 7, 2024, I was charged $34.99 for the Adobe Creative Cloud All Apps 100GB Subscription. Later that day, I switched to the AI-only plan, which cost an additional $22.99. After that, I canceled the AI plan the same day due to financial issues. Is there any chance I can get a refund, and if so, when can I expect to receive it?

Screenshot 2024-11-09 at 16.02.18.png

 

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Community Expert ,
Nov 09, 2024 Nov 09, 2024

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check your account, https://account.adobe.com

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Adobe Employee ,
Nov 10, 2024 Nov 10, 2024

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Hi Inspiring_joy5C16,

 

We understand your concern. I see that both the subscriptions under the ID that you are using with this community have been cancelled, and a refund has also been issued. For now, there is no active subscription under this account.

 

Let us know if there is any other information that you are looking for. Hope this helps.

 

Thanks
^KS

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