Can't afford payments

New Here ,
Dec 21, 2021 Dec 21, 2021

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Hi,
 
I have tried calling support but have been left on support for far too long than is acceptable.
 
I have had a subscription for Adobe that I wasn't aware I had. I signed up for a free trial over a year ago which I forgot to cancel.
 
I am now a second year student (was a first year when I signed up) and signed up with my student bank account which I try and avoid using because it has an overdraft which I want to try and avoid using. 
 
This subscription had been eating into my overdraft for over a year. I hope you can see from download history or something. I haven't been using these apps/storage I have been paying for.
 
I can't afford to keep paying. Nor can I afford to pay the cancellation fee. I am now in debt in my overdraft. Granted I have checked my email and I have of course been receiving emails. It just got lost in a volume of emails I receive from university and other sources.
 
I would appreciate as much support as possible. Refund to help with the overdraft would be absolutely amazing. Would really go a long way. I had quite a shock when I saw it. 
 
Some help would be very much appreciated.
 
Thank you again,
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Account management , Billing

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Adobe Community Professional ,
Dec 21, 2021 Dec 21, 2021

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

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