Can’t cancel trial subscription

[ayanna_8866]

I tried to cancel my trial subscription and kept getting an error message. I need a reimbursement please. 

[Jeffrey_A_Wright · Accepted solution]

Ayanna, thanks for posting about your recent subscription commitment to this public discussion forum. I see that the method of payment you tried to use to pay for our services was not accepted. Please see https://adobe.ly/3V6RyB6 for information on how to update your account with a valid method of payment.

Once the account is in good standing, Ayanna, you can use the steps listed at https://adobe.ly/3JTOdCY to self-cancel your subscription and end your commitment. ^JW