Can't find CC subscription end date

[csscms]

Hi There,

I'm trying to find my subscription end-date and every answer I've found says to sign-in to CC then go Adobe Account > Manage Plan. Upon which I'm supposed to see a renewal date but there's nothing there.

I'm on an annual plan paid monthly but signed up in 2019. Do I not see an end-date because the first year is now complete so are now just paying monthly?

I wish this info was in-your-face easy to find - why hide it? Having to post or contact support is kind of tedious. Any help would be much appreciated.

Cheers, Ben

[L3TH4L1TY]

Haha well it's currently £56.98, which is the monthly amount, the month before it was £80-90, so around 14/15th I'll check and it should be £0 then.

[kglad]

once you hit the monthly amount, you have 2 months of subscription remaining.  you want to cancel after that 2nd payment is received and before the 3rd is due, if you want no penalty.

[Zoe252683207ggc]

So, rn it's 2x the monthly amount, so it won't be next month, but the month after that I need to cancel for no penalty?

[kglad]

no, you have 4 months remaining.  every few weeks recheck to confirm.  ie, the penalty is 1/2 the cost of paying the subscription.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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