cancel free trial

[Idorenyin22621979flo1]

I just need to cancel my free trial. I dont need it anymore and there's no where I can click to cancel this. Please help.

[thatsmauri]

Please check the following Help entry to learn how to cancel your current trial:

• https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you still can't cancel on your own, then please get in touch with Adobe Customer Care:

• https://helpx.adobe.com/contact.html

Click the 'circle with a speech bubble' icon (below is how it looks) on the right hand side to initiate a Chat.

[Idorenyin22621979flo1]

I can't find anywhere to do the cancellation. Please cancel this.

[Idorenyin22621979flo1]

I clicked the speech bubble icon. Nothing useful pops up. Please cancel it from your end. I'm pleading

[Jeffrey_A_Wright]

Idorenyin, I am very sorry, but if you need assistance with the cancellation process, then you will need to begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen.  If the chat window is non-responsive or fails to load, you will need to use a different device to contact us.

You can also use the process listed in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html to self-cancel a membership.  Still, if you cannot establish a secure chat session, you will likely encounter the same problems when interacting with certain forms to cancel your Acrobat subscription, Idorenyin.