cancel subscription

[Melody37321927o1qf]

Cancel my account 

[Melody37321927o1qf]

Cancel my account, it doesn't work 

[John T Smith · Accepted solution]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

-or have Adobe support cancel your subscription using the "autoOpen" Chat link below
-Do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
-This is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription

Nobody here can see your account information
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[kglad]

no one can cancel for you . you have to do it yourself.

< branched and retitled >

[Kanikas]

Hi, we're to help you. 

If you wish to cancel your Adobe susbcription, please refer: https://adobe.ly/3QHigym;

Let us know if you need any other help or information. 

Thanks 
^KS

[Craig A383061019miy]

Why doesn't Adobe notify customers when their subscription is about to renew?  Why won't it cancel the current subscription when an individual tries to cancel immediately upon seeing the charge on the credit card? 

[kglad]

you need to cancel just prior to renewing.

[Michael3832629478ub]

I want to cancel and i cant find where to do it

[kglad]

@Michael3832629478ub 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Shirley38913634z6de]

How do I cancel my account. I am interested in this service. 

[John T Smith]

You go back to the top and read... everything has already been explained

[paul38922577twb3]

cancel my subscription

[kglad]

again, make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[shreya_8646]

I have tried all options mentioned in the below messages to cancel my plans. Attached are the screenshots I am encountering and have no way of moving forward. Please help.

[shreya_8646]

Guys, the chat option worked out for me instantly.
To reference, this is what I am talking about -
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT

Somehow before I made the post, the chat was not working.
Then it started working and then clicking on the link and typing cancel plan got it done, without a human interaction.

Hope this helps.

[kglad]

@shreya_8646 

then contact adobe support per my previous post.

[nadiac27213093]

My annual subscription is up for renewal. I want to cancel my plan; i don't want to renew. But it is not letting me through to the Cancel option unless I pay the full subscription fee. What should I do?

[kglad]

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[charles_4717]

I want to cancel my subscription 

[kglad]

@charles_4717 

read the previous post by me from 8/30/24

[travis_2906]

I need to stop ant and all subscriptions to Adobe  please cancel any current and future subscriptions that are associated to me immediately. Thank you.

[kglad]

@travis_2906 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.