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New Here ,
Nov 02, 2023 Nov 02, 2023

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I want to cancel my membership and cannot change manage my plan to do this, is there an email for support that I can do this with?

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correct answers 1 Correct answer

Community Expert , Nov 02, 2023 Nov 02, 2023

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connect

...

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Community Expert ,
Nov 02, 2023 Nov 02, 2023

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Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Nov 02, 2023 Nov 02, 2023

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ok thank so much

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Community Expert ,
Nov 02, 2023 Nov 02, 2023

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there is no email to initiate support.  use chat or twitter/x.

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